Front Office Receptionist/Scheduler

Express Medical Wellness In Cambridge is seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience. If you have excellent communication skills, attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you.

```Duties```

- Greet and welcome patients with a warm and friendly demeanor

- Register new patients and update existing patient information in our system

- Answer phone calls and direct them to the appropriate department or staff member

- Schedule appointments and manage the appointment calendar

- Verify insurance information and collect co-payments

- Assist with medical records management, including filing, scanning, and organizing documents

- Provide administrative support to medical staff as needed

```Skills```

- Strong customer service skills with a focus on patient satisfaction

- Proficiency in using phone systems and handling multiple phone lines

- Experience with EMR

- Knowledge of general administrative and office procedures

- Familiarity with medical administrative support tasks such as verifying insurance coverage and collecting co-payments

- Ability to maintain confidentiality of patient information

Join our team and contribute to providing exceptional care to our patients. Apply today!

Job Types: Part-time, Contract

Pay: $18.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• On-the-job training

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Bariatrics

Schedule:

• Monday to Friday

Application Question(s):

• When can you start if offered?
• Which Days and Times are you available for work Mon-Thursday?

Experience:

• receptionist: 2 years (Required)
• Medical billing & Insurance verification: 2 years (Required)
• EMR systems (like epic, athena ETC): 2 years (Required)
• Appointment scheduling: 2 years (Required)

Ability to Relocate:

• Cambridge, MD 21613: Relocate before starting work (Required)

Work Location: In person