Front Office Receptionist/Scheduler

About us

Florence Family Dental, PC is a small, privately owned and operated business. We are professional and agile, and our goal is to evaluate & treat dental disorders to maintain a healthy mouth & smile .

Job Summary:

We are seeking a skilled and professional Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our daily activities. The ideal candidate will have experience in scheduling and possess strong organizational and communication skills.

Duties:

- Greet and welcome patients, visitors, and staff in a friendly and professional manner

- Answer phone calls, schedule appointments, and manage patient inquiries

- Verify patient insurance information and collect necessary payments

- Maintain patient records and ensure accuracy of all documentation

- Coordinate with dental staff to ensure efficient patient flow

- Assist with administrative tasks such as filing, faxing, and data entry

- Adhere to HIPAA regulations to maintain patient confidentiality

- Handle any patient concerns or complaints with empathy and professionalism

Qualifications:

- Previous experience as a dental receptionist or in a medical office setting is preferred

- Knowledge of dental terminology is a plus

- Excellent communication skills, both verbal and written

- Exceptional customer service skills with the ability to remain calm under pressure

- Detail-oriented with strong organizational abilities

- Ability to multitask and prioritize tasks effectively

We offer competitive pay based on experience.

Please note that all positions at our company are paid positions. Internship positions are also compensated accordingly.

If you meet the qualifications for this position and are interested in joining our team, please submit your resume for consideration. We look forward to hearing from you!

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday

Work Location: In person