Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Receptionist. As the first point of contact for our medical office, you will play a crucial role in providing exceptional patient service and administrative support. If you have experience as a medical receptionist and possess excellent communication skills, we encourage you to apply.
Duties:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Check-in patients, verify insurance information, and collect necessary paperwork
- Maintain patient records and update information in the electronic medical record system (Epic)
- Coordinate with medical staff to ensure smooth patient flow and efficient scheduling
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Follow HIPAA regulations to maintain patient confidentiality
Skills:
- Proven experience as a medical receptionist or in a similar role
- Strong customer service skills with the ability to handle difficult situations with empathy and professionalism
- Proficient in using office equipment and computer systems, including phone systems and electronic medical record software (Epic)
- Knowledge of medical terminology and scheduling procedures
- Excellent organizational skills with the ability to multitask and prioritize responsibilities
Join our team as a Front Desk Receptionist and contribute to providing exceptional patient care in a fast-paced medical environment. Apply today to take the next step in your career.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Free parking
- On-the-job training
- Paid orientation
- Paid training
Healthcare setting:
- Clinic
Medical specialties:
- Medical-Surgical
- Surgery
Schedule:
- Monday to Friday
Ability to Relocate:
- Glendale, CA 91204: Relocate before starting work (Required)
Work Location: In person