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SalaryJob Overview:
We are seeking a reliable and friendly Front Desk Receptionist to join our team. As the first point of contact for our patients, the Front Desk Receptionist plays a crucial role in providing exceptional customer service and ensuring smooth operations at our medical facility.
Responsibilities:
- Greet patients and visitors with a warm and welcoming demeanor
- Answer phone calls and direct them to the appropriate department or staff member
- Schedule appointments and maintain the appointment calendar
- Verify patient information and insurance coverage
- Collect co-payments and process payments using our billing system
- Assist with medical administrative support tasks, such as filing, faxing, and scanning documents
- Maintain confidentiality of patient information in compliance with HIPAA regulations
- Provide excellent patient service by addressing inquiries and resolving issues promptly
- Collaborate with medical staff to ensure efficient patient flow
- Assist in maintaining a clean and organized office
Experience:
- Proven experience working with phone systems and handling high call volumes
- Previous experience in a front desk or customer service role is preferred
- Knowledge of medical administrative support procedures is beneficial
- Understanding of HIPAA regulations and patient privacy requirements is essential
If you are a motivated individual with excellent communication skills and a passion for providing exceptional patient care, we encourage you to apply for the position of Front Desk Receptionist. Join our team and contribute to our mission of delivering quality healthcare services to our community.
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Ability to Commute:
- Lakeland, FL 33813 (Required)
Ability to Relocate:
- Lakeland, FL 33813: Relocate before starting work (Required)
Work Location: In person
