```Job Overview```
We are seeking a highly organized and professional Front Desk Receptionist to join our team. As the first point of contact for our medical office, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our front desk. The ideal candidate will have experience in a medical office setting and possess strong administrative and communication skills.
```Duties```
- Greet patients and visitors in a friendly and welcoming manner
- Answer phone calls and direct them to the appropriate department or staff member
- Schedule patient appointments using our electronic scheduling system (eClinicalWorks knowledge preferred)
- Verify patient insurance information and collect co-payments
- Maintain patient records and update information as necessary
- Assist with medical administrative support tasks, such as filing, faxing, and scanning documents
- Coordinate with other departments to ensure efficient patient flow
- Provide general administrative support to the medical office staff
```Requirements```
- Previous experience as a Front Desk Receptionist or Medical Receptionist is preferred
- Proficient in using phone systems and electronic scheduling systems (eClinicalWorks knowledge preferred)
- Knowledge of medical terminology is a plus
- Strong organizational skills with the ability to multitask effectively
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive information with professionalism
- High attention to detail and accuracy
If you are looking for an opportunity to contribute to a dynamic medical office environment and provide exceptional customer service, we encourage you to apply for this position.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Healthcare setting:
- Clinic
Medical specialties:
- Primary Care
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person