Front Office Receptionist/Scheduler

Job Summary:

We are seeking a reliable and friendly Front Desk Receptionist to join our team. As the first point of contact for our dental office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. The ideal candidate will have experience working in a dental office setting and possess strong administrative skills.

Duties:

- Greet patients and visitors with a warm and welcoming demeanor

- Answer phone calls and direct them to the appropriate department or staff member

- Schedule appointments and maintain the appointment calendar

- Verify patient insurance information and collect necessary paperwork

- Enter patient data into electronic medical records systems, Dentrix.

- Assist with administrative tasks such as filing, faxing, and scanning documents

- Maintain confidentiality of patient information in compliance with HIPAA regulations

- Handle patient inquiries and provide accurate information about our services

- Collaborate with staff to ensure efficient patient flow

Experience:

- Previous experience working in a dental office or similar customer service role is preferred

- Familiarity with dental terminology and procedures is a plus

- Proficiency in using electronic medical records systems such as Dentrix is a plus.

- Strong organizational skills with the ability to multitask and prioritize tasks effectively

- Excellent communication skills, both verbal and written

- Ability to handle stressful situations with professionalism and empathy

- Knowledge of phone systems and basic office equipment

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

We offer competitive pay based on experience and qualifications.

If you are a motivated individual with dental experience, we would love to hear from you. Please submit your resume for consideration.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Dental office

Schedule:

• Monday to Friday

Experience:

• Dental: 1 year (Preferred)

Ability to Relocate:

• Lady Lake, FL 32159: Relocate before starting work (Required)

Work Location: In person