Front Office Receptionist

Front desk medical multi-tasker with cheerful and positive attitude wanted for busy specialty practice in Sarasota. Full time position 8:30am - 5:00 pm, Monday - Friday.

Daily duties include:

• Answering telephones (scheduling, triage, general office calls)
• Greeting patients, check in/out procedures
• Maintaining medical records
• Scanning, faxing
• Entering insurance information, completing insurance paperwork, running eligibility, obtaining pre-authorization, collecting payments
• Handling correspondence with physicians/hospitals
• Assisting patients with scheduling imaging procedures, testing, referrals, etc.

Knowledge, Skills and Abilities Required:

• Ability to organize priorities and perform multiple tasks simultaneously
• Knowledge of medical and insurance terminology, medical office procedures and EMR system.
• Strong customer service skills, excellent phone etiquette, prompt decision making, and strong problem solving skills.
• Able to demonstrate tact and good judgment in interactions with patients, providers, and other departments.
• Excellent computer skills including Microsoft Office and Outlook.
• Ability to attend to details and accuracy despite frequent interruptions.
• Ability to understand and explain insurance benefits to patients and respond to inquiries with accurate information
• Good communication and interpersonal skills
• Detail oriented

Experience:

• Microsoft Office (including Outlook)
• 1+ year as a medical receptionist
• Prior experience or familiarity with neurosurgery (helpful but not required)
• Knowledge of Athena EMR system (helpful but not required)
• High school graduate or equivalent

Benefits:

• Health Insurance
• Vacation

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 16 – 20 per week

Benefits:

• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Surgery

Schedule:

• 8 hour shift

Experience:

• Athenahealth: 1 year (Preferred)

Ability to Commute:

• Sarasota, FL 34233 (Required)

Work Location: In person