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SalaryOur thriving podiatry office needs an experienced Medical Receptionist who can help with the administrative duties involved with coordinating patient and physician schedules as well as insurance verification, file management and office organization. We're looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service. Additionally, the candidate will be reliable, on-time, and have a positive attitude.
Responsibilities:
- Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself
- Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
- Provide patients with intake and new patient forms
- Process payments from patients for co-pays and uninsured visits
- Schedule appointments for new and recurring patients
- Scanning patient documents/ new patient demographics into file
- Faxing to outside facilities, as well as going through incoming faxes.
- Entering new patient demographics/ updating recurring patient demographics
Preferred Qualifications:
- High school diploma/GED REQUIRED
- Ability to handle a fast-paced environment and prioritize tasks based on importance
- Excellent communication and problem solving skills
Job Type: Full- Time
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: Dover, DE
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
