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SalaryFriendly Dental Office in Middletown, DE seeking an energetic Dental Front Desk Coordinator with the right blend of professionalism, enthusiasm, and a positive attitude! Looking for a reliable team member to join our expanding dental practice.
Essential Duties and Responsibilities:
- Handle patient calls and effectively manage schedule
- Contact patients to confirm appointments
- Track and report daily scheduling metrics
- Effectively handle telephone inquiries
- Greet patients immediately upon their arrival and provide excellent customer service
- Date entry and insurance verification
- Discuss treatment plans and finances with patients
- Billing insurances companies and collecting patient payments
- Maintain patient records in billing/scheduling system and in hard copy
- Type correspondence for professionals
- Discuss and collect outstanding balances
Position Requirement and Qualifications:
- Previous customer service experience required
- Must be able to work well in a team environment and be detailed-oriented
- Must be computer literate in all Microsoft Office programs
- Prior dental or medical experience preferred
The ideal candidate will also possess:
- Excellent people and customer service skills
- Ability to multi-task while still providing top-notch service
- Strong organizational skills
- Excellent communication skills
Job Types: Full-time, Part-time
Pay: $15.00 - $22.00 per hour
Schedule:
- Monday to Friday
Application Question(s):
- Why do you think you will be good fit for this position?
- What is the reason you are looking for new position?
Work Location: In person
