Front Desk Scheduler/Authorization Admin - Part-Time

Due to our extreme growth within our pediatric care, we are seeking a Part-time Front Desk Scheduler/Authorization Administrative Assistant to join our KidSPOT Family. Our expanding clinical team will provide the opportunity for client care and support. Our core values are to inspire the trust of others and work with integrity and ethics. We uphold organizational values and demonstrate the ability to work through teamwork, communication, problem-solving, and decision-making. We are also located in various areas of Florida, Texas, and more, which allows an easy transition if moving is in your future.
The position is highly visible, requiring discretion, good judgment, a pleasant and professional manner, an articulate phone voice, and excellent customer service skills.
THERAPIST SCHEDULE:

• 25-30 hours per week
• Flexible Monday - Friday schedule

Pay: $16.00 - $20.00 per hour based on experience
Location: 17718 Hunting Bow Circle, Lutz, FL, 33558 & 2370 Bruce B Downs Boulevard, Wesley Chapel, FL, 33544
JOB REQUIREMENTS:

• Greet customers at the Front Desk/check-in area in a friendly, energetic, professional, and polite manner. Must have great customer service skills
• Answer incoming emails and phone calls regarding patients' requests.
• Schedules: Create new appointments, cancel appointments, and re-schedule appointments. Follow up on the No Show and Cancel appointments and evaluation reports.
• Collect, verify, and input new patient information into the clinic's EMR system.
• Explain services to patients and patients' family members.
• Collect and process payments for services.
• Eligibility checks for insurance verification of benefits.
• Fill in at the other clinic location (Wesley Chapel) as needed.
• Fill in for the Authorization team as needed.
• Skilled in Authorizations, check eligibility, and POC's.
• Protect patients' rights by maintaining the confidentiality of medical, personal, and financial information.
• Must have excellent verbal and written communication skills.
• Requires effective customer relation skills, and the ability to organize and interpret data. Requires good judgment, tact, diplomacy, and ability to problem solve.
• Able to work effectively and independently in a team environment.
• Able to use a personal computer and related software such as Excel and EMR.

Kids SPOT is committed to providing equal employment opportunities to all employees and applicants. Kids SPOT does not tolerate discrimination against job applicants or employees because of race, color, creed, sex, religion, age, national origin, disability, marital status, genetic predisposition or carrier status, sexual orientation, military status, or any other protected class recognized under federal, state, or local law. This commitment extends to all aspects of the company's employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.