Front Desk Receptionist/Office Assistant

About us

Highrise Property Management is a small business in Whitestone, NY. We are professional, fast-paced, collaborative and our goal is to grow skillsets and qualities in individuals that will allow them to carry on these learned traits wherever they go. .

Our work environment includes:

• Modern office setting
• Growth opportunities

Office administrative assistant is responsible for assisting in all areas defined as a part of the Property Manager job description, as well as performing property manager administrator job duties if there is no property administrator role on the team. The office administrative assistant will ensure a high level of professionalism and foster positive relationships with tenants, shareholders, owners and clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence. Coordinate office supplies in absence of a property administrator
• Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts
• Prepare and coordinate bid proposals and service contracts
• Obtain aging report for management and follow up on all delinquencies, utilizing Appfolio software
• Ensure invoices are processed in accounting with appropriate back-up and according to established procedures
• Coordinate tenant move ins and move outs, including furniture delivery and pick up
• Oversee maintenance of work order and purchase order systems
• Responsible for maintaining building calendars which specify important deadline for filing and compliance per each building.
• Ensure Certificates of Insurance for tenants and vendors are up to date
• Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval
• Assist supervisor with aspects of annual budgets preparation and monthly financial reports, as well as preparation of bank deposits if processed at on site management office
• Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager
• Participates in performance oversight of all service contractors who perform contract services

KEY QUALITIES
1. Customer Service Focus
2. Organization skills
3. Time Management skills
4. Communication Proficiency (oral and written)
5. Initiative
6. Multi-Tasking
7. Sense of Urgency
IMPORTANT EDUCATION

• High school diploma/GED equivalent; Associates Degree preferred

IMPORTANT EXPERIENCE

• At least 1 year of real estate property management or related experience

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Proficiency in Microsoft Office Suite
• Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines

Job Type: Full-time

Pay: $40,000.00 to 47,000.00

Schedule:

• Monday to Friday

Ability to commute to 19-02 Whitestone Expressway STE 105 Whitestone, NY, 11357.

Bilingual in either English and Spanish or English and Mandarin/Cantonese a plus

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• Paid time off
• Parental leave
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person