GENERAL SUMMARY OF DUTIES: Greets, instructs, directs and schedules patients and visitors. Serves as liaison between patients and medical support staff.
- Greets patients in a prompt, courteous and helpful manner.
- Responds to routine requests for information and screens visitors appropriately.
- Verifies and updates necessary information and records into computer system and/or medical record.
- Prepares charts in an efficient and organized manner with all pertinent information for patient appointments.
- Responsible for generating charts and daily physician schedules for following day.
- Responsible for confirming appointments for the following day.
- Oversees waiting area, coordinates patient movement, reports problems or irregularities.