JOB SUMMARY:
GreenLight Collectibles is seeking a customer-service-focused, detail-oriented and proactive Front Desk Receptionist to join our team. This position offers a fast-paced and professional atmosphere, where employees are empowered to use their knowledge, skills, and abilities to provide outstanding customer service and administrative support.
Candidate must be responsible, reliable and have excellent customer service skills.
PREREQUISITE SKILLS
- Verbal communication skills are essential in order to develop rapport with customers and accurately communicate with other staff.
- Attention to detail – assuring all documentation is up to date and accurate.
- Ability to work both individually and as part of a team.
- Demonstrated proficiency with technology.
JOB FUNCTIONS:
· Manage incoming calls promptly and professionally. Direct calls to appropriate personnel or departments and take accurate messages when necessary.
· Warmly welcome visitors, customers, and clients as they arrive at the office. Maintain a professional and courteous demeanor at all times. Serve as a knowledgeable resource for visitors and callers.
· Sort and distribute incoming mail and packages. Prepare outgoing mail and packages for shipment, ensuring accuracy and timeliness.
· Assist in scheduling appointments, meetings, and conference rooms as needed. Communicate schedules effectively to relevant parties.
· Monitor and replenish office supplies, including stationery, beverages, and kitchen supplies. Ensure office equipment, such as printers and copiers, are functioning properly.
· Provide administrative support to various departments as requested. This may include data entry, filing, photocopying, and other general office tasks.
· Keep the reception area neat and organized at all times. Maintain a welcoming and professional environment for visitors and staff.
· Provide audit assistance to the Accounting Department including scanning requested documentation.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location: In person