Address
Form of work
SalaryReports To:Front Desk Coordinator
Status: Part Time Class 2
FLSA Classification: Non-Exempt
IMRF: Non-Eligible
General Statement of Position:
The position is responsible greeting the public and answering questions, processing registrations, memberships and facility reservations, answering phones and handling money transactions.
Qualifications:
Outgoing and friendly with excellent communication skills and strong organizational skills.Team oriented and exceptional customer relations skills. Ability to work a varied and flexible schedule including evenings and weekends is required.
Representative Essential Job Functions:
- Maintains a positive community image for the District.
- Strives to maintain a positive environment among the District's organizational divisions.
- Actively supports the Safety Policy and the District's established loss control program including training, safety rules, and developing ideas for the prevention of incidents, while providing a safe environment for Park District staff members and patrons.
- Works to insure a safe environment for District program participants and visitors.
- Provides customer service at Arrowhead Community Center and Heritage Crossing Field House.
- Processes program registrations
- Processes facility reservations and bookings
- Processes memberships for TAC and Dimensions Fitness Center
- Schedules racquetball reservations
- Answers phones
- Demonstrates knowledge of program and service guide with an understanding of Park District activities and facilities.
- Assist with information exchange from customers to supervisors.
- Assist in handling new inventory shipments.
- Excellent customer service.
- Show computer literacy.
- Perform other duties relating to the position as directed, delegated, or as may be necessary.
- Must have ability to deal with people under stressful situations
- Will be expected to display initiative when working within area of responsibilities.
- Must have ability to respond quickly and accurately to public
- May be required to work during extreme weather conditions
- Will be required to work evenings and weekends
- Must have ability to read, write and organize materials
- Must have good safety awareness.
- Must be able to resolve conflicts fairly and exercise good judgment
- Must be over 18 years of age.
