Front Desk Receptionist
Overview:
We are seeking a friendly and organized Front Desk Manager/Receptionist to join our team. As the first point of contact for our spa, you will play a crucial role in providing excellent customer service and ensuring smooth operations. If you have experience in spa or salon reception, strong administrative skills, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and welcoming demeanor
- Answer phone calls, schedule appointments, and manage patient inquiries
- Maintain guest records and update information as necessary
- Coordinate with spa staff to ensure efficient guest flow
- Manage spa supplies inventory and place orders when needed
- Assist with administrative tasks such as filing, scanning, and data entry
- Follow office protocols and maintain confidentiality of client information
-Finding create ways ways to promote spa, online marketing, creating events, managing memberships, and advertising promotions
-Experience with deescalating and problem solving
Other duties include laundry, stocking lockers with robes, sweeping, and ensuring the spa is kept neat.
Requirements:
- Previous experience as a Front Desk receptionist is required
- Proficient in using salon and spa scheduling software preferred
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Professional appearance and demeanor
-Proficient in Microsoft Office
We offer competitive pay based on experience.
To apply, please submit your resume highlighting your relevant experience in Front Desk reception. Only qualified candidates will be contacted for an interview. Thank you for considering this opportunity with our spa.
Job Type: Part-time
Pay: $19.00 - $21.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- On-the-job training
- Paid time off
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Rotating weekends
Work Location: In person