Front Desk Receptionist

Cartwright and Palmer Orthodontics create beautiful smiles while building long-lasting relationships! Our staff strives to provide a positive and pleasant orthodontic experience to all our patients. Seeking a talented, outgoing, and self-motivated individual to add to our dynamic team. Candidate must be reliable, friendly, and team-oriented. Prior receptionist experience is not necessary. The pay rate depends on experience.

• Willingness to learn
• Pays attention to small details
• Confident answering phones
• Enjoys interacting with patients
• Is computer literate
• A Team player
• Can work independently when needed

Hours:

• Monday: 9am-6pm
• Every Other Wednesday: 8-5pm

Benefits

• Holiday Pay
• Paid Lunch
• Orthodontic Treatment
• Bonuses

Practice Responsibilities:

• Schedule patients. Give school excuses and appointment slips.
• Answer the telephone. Screen calls, take messages, and answer inquiries. Pass new patient calls to the person responsible for them or take the call. Enter complete information in the computer that is needed on each new patient. Print information for initial packet and send.
• Greet patients and make them feel welcome in our office.
• Follow up on all patients on the No Show report.
• Complete emergency information when emergency patients call.

Schedule Management:

• Make and distribute copies of the schedule. As schedule changes occur in the workday, notify chairside involved so the day sheets in the treatment area can be changed.
• Keep pre–treatment recall and retention systems up–to–date. Send any follow–up letters.

Practice Management:

• Take responsibility of checking and correcting all patient statuses.
• Take payments received at the desk.
• Sort the mail.
• Help keep the reception area neat and tidy.
• Take calls off the answering machine first thing in the morning. Make appropriate outgoing messages for the machine. Follow up on all messages received.
• Copy, file, and mail outgoing correspondence. File all incoming correspondence and x-rays. Mail out any x-rays, receipts, etc. requested.
• Charge out credit cards being accepted in the office for payments.

Experience:

• No Experience Necessary!
• Previous experience working as an Front Desk Receptionist is preferred but not necessary. Willing to train.
• Knowledge of dental or orthodontic procedures is a plus

https://www.cartwrightorthodontics.com/

Job Type: Part-time

Pay: $14.50 - $18.00 per hour

Expected hours: 8 – 16 per week

Benefits:

• Employee discount
• Referral program

Schedule:

• 8 hour shift
• Day shift
• No nights
• No weekends

Ability to Commute:

• Bethel Park, PA 15102 (Required)

Ability to Relocate:

• Bethel Park, PA 15102: Relocate before starting work (Required)

Work Location: In person