We are looking for a Receptionist to manage our Front Desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our practice. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the practice. You will coordinate front-desk activities, including maintaining cleanliness of the office, submitting insurance claims, and day-to-day clerical tasks. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the Front Desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Monthly bonus of $500-$1500
Responsibilities
- Greet and welcome patients as soon as they arrive at the office
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain and book appointments
- Keep patient charts organized
- Perform other clerical receptionist duties such as filing, photocopying, scanning, and faxing
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Experience with Dentrix and/or Dentrix Ascend (preferred but not required)
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- MUST BE BILINGUAL
Financial Duties:
- Processing payments
- Billing
Setting:
- Dental
Typical end time:
- 6PM
Typical start time:
- 9AM
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Dentrix: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person