Front Desk Medical Receptionist - Part Time

We're seeking a part-time Front Desk Medical Receptionist to join our dynamic outpatient Physical Therapy Rehabilitation clinic in Port Orange. This position, initially at 3-4 days per week, has the potential to transition into a full-time role. As the secondary receptionist in our bustling Port Orange office, you'll also be expected to support other offices within the same territory.

Responsibilities:

• Greet and welcome guests, directing them to the appropriate person and office.
• Ensure a tidy and presentable reception area, stocked with necessary materials.
• Answer phones, check-in patients, and manage registration forms in the EMR.
• Conduct insurance verifications and process payor authorizations promptly.
• Schedule patients based on referrals and authorizations, including workers' compensation, LOPs, and auto accident patients.
• File and retrieve medical records, collect co-pays, deductibles, and past-due balances.
• Perform daily closing batch and balance merchant services to the patient financial ledger.
• Operate office equipment, including fax machines, copiers, and phone systems.
• Assist with administrative tasks such as drafting correspondences and organizing files.
• Complete forms, schedule appointments, and ensure patient needs are met courteously.
• Track patient no-shows and cancellations, maintain electronic filing systems, and manage authorizations.

Skills:

• Proven experience as a Receptionist or Front Office Representative.
• Proficiency in Microsoft Office Suite and office equipment operation.
• Professional attitude, appearance, and excellent written and verbal communication skills.
• Resourcefulness, proactive problem-solving, and strong organizational skills.
• Multitasking and time-management abilities with a customer service attitude.
• High school degree; additional certification in Office Management is a plus.

Schedule:

• Part-time (initially 3-4 days per week), with the potential to transition to full time.
• Monday to Friday.
• Weekend availability is a plus as some offices will offer weekend sessions during busy season.

Education and Experience:

• High school or equivalent (Preferred).
• Customer service: 1 year (Preferred).
• Medical terminology and computer skills: 1 year (Preferred).

This position is contingent upon the successful completion of a criminal background check. Join our team and contribute to a culture of excellence, delivering unmatched patient care.