Midlothian Country Club is a full-service private Club with an 18-hole golf course, dining rooms, banquet rooms, patio dining, indoor and outdoor bars, pool. MCC was the first private country club established on the south side of Chicago. We have earned a strong reputation for creating outstanding experiences for our members and guests. If you are looking for a place to learn and grow while demonstrating your great customer service and management skills, we want to hear from you!
Position Summary: This position is one within a team of staff which provides accurate and detailed information efficiently for members and their guests concerning all aspects of club amenities and events. The priority is member and guest happiness through customer service. This position requires you to have a great phone and computer presence to assist members and guests of the Club. You will work alongside various staff members so being a team player is a must!
Private Club/high end restaurant experience is preferred but not required.
Responsibilities include but are not limited to:
- Assisting with online dining and event reservations.
- Greet members and guest in a welcoming manner.
- Updating & printing menus online for our food and beverage team.
- Adding reservations and menus to the Club website.
- Answering phone calls, returning voicemails and emails.
- Knowledge of Club events, menu items, hours, directions to the Club.
- Comfortable working on the computer, phone, and website.
- Friendly and customer service oriented.
- Professional dress attire and demeanor.
- Proficient in high level writing and speaking.
- Evening, weekend, and holidays would be required.
- Strong Microsoft Office (Word, Excel, Outlook) skills.
Job Type: Part-time
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Day Shift
- Tuesday to Friday
- Weekends
- Holidays
Job Types: Part-time
Expected hours: 15 – 25 per week
Job Types: Part-time, Seasonal
Pay: From $14.00 per hour
Expected hours: 15 – 25 per week
Schedule:
- 4 hour shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
Experience:
- Phone etiquette: 1 year (Required)
Work Location: In person