Front Desk Associate

About the Job

The Front of House Sales position will assist with data entry, scheduling and confirming appointments / reservations, greeting all pet parents and dogs, maintaining Top Dog logs, selling baths / packages / trainings, administrative task of filing / client information / answering pet parent questions via phone and in person, and providing excellent customer service.

Primary Responsibilities

· Greeting all pet parents and dogs.

· Checking in and out dogs.

· Front desk administrative duties of data entry, computer maintenance, phone calls, filing and updating client information.

· Scheduling and confirming appointments and reservations.

· Promote and SELL baths, day care and boarding packages and training sessions.

· Cleaning throughout front areas.

· MAINTAINING A SAFE ENVIRONMENT!

· Provide excellent customer service.

· Be active and attentive to dogs and pet parents at all times.

· Ensuring a safe & clean environment

· Promote on social media

Essential Skills

· Must have sales experience!

· Extremely energetic, outgoing, upbeat with a positive personality.

· Must be able to work at a fast pace, in a team environment, and have exceptional customer service skills!

· MUST LOVE DOGS - the noise, the hair, the messes the love, and the smiles!!!!!!!!

Requirements

• Must have a high school diploma or equivalent.

· At least 18 years or older.

· Be able to lift dog food and supplies.

· Constantly walk and/or stand entire shift.

Reporting

• Camp Manager

Availability

Hourly position. Must be able to work flexible schedule - Camps are open 7 days/week, 6:00am to 7:30pm, weekends and holidays are required but time off is permitted with advance notice.

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you have your own form of reliable transportation?
• Why do you want to join our team?

Experience:

• Animal care: 1 year (Preferred)

Work Location: In person