Field Service Representative I - St Louis, MO (New Health Care Company)
3M is establishing two industry-leading companies, creating value through the spin-off of its Health Care business, while 3M will continue to be a global material science leader, focusing our innovation to win in favorable global megatrends and attractive end markets. This new Health Care Company will be a leading global diversified health technology company with:
- Proven category leadership
- Exposure to attractive end-markets
- Innovation mindset driving improved patient outcomes
- Collaborative customer relationships
- Deep global regulatory experience
- Operational excellence and strong cash flow
- Strong sales growth and profitability with significant recurring sales
We expect the creation of the two companies will be completed by the end of the first quarter of 2024. We will continue to operate as one global company. This role is positioned to drive the success of the "New Health Care Company".
This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.
The Impact You'll Make in this Role
This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with 3M customers daily and is responsible for building, cultivating and maintaining superior customer relationships.
Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables, and supplies. Additional Field Service Representative responsibilities include the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles.
As a Field Service Representative I, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions
- Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery
- Tracking inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as needed
- Loading and unloading medical equipment from company vehicles.
- Attending training and other scheduled business functions which will require commercial air travel
Company Vehicle
This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
- High School Diploma/GED or higher
- One (1) year customer facing experience in a private, public, government, or military environment.
- Current, valid Driver's License
Additional qualifications that could help you succeed even further in this role include:
- Do you possess an associate degree or higher?
- Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties
- Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)
Work location: Based in territory St Louis, MO
Travel: May include up to 10% domestic
Relocation Assistance: Relocation is not authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Certain job positions within 3M require workers to work in the presence of others within certain geographies and/or at third-party locations. As a necessary requirement of this position with 3M, you must be fully vaccinated at least two weeks prior to your start date. As a reminder, fully vaccinated against COVID-19 means a person has received their primary series of COVID-19 vaccines, and, in certain situations, may also include booster doses.
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Applicable to US Applicants Only:The expected compensation range for this position is $46,272 - $56,555, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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