Events Specialist

At AAA Western and Central New York, our Associates are committed to providing our members with a totally satisfying experience. Therefore, we seek Associates who are dedicated to this purpose, people who truly demonstrate compassion, empathy and unsurpassed service. These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience.

AAA Western and Central New York is regularly recognized as one of the best & healthiest places to work in the WNY & CNY area. In addition to a market competitive salary, Associates are eligible for a wide selection of benefits (dependent upon position) including:

• Medical, Dental, Life and AD&D Insurance
• Potential for remote work & flexible work schedules
• Pre-Tax & Roth 401(k) plan with company match
• Health Spending Accounts with company contribution & Flexible Spending Accounts
• Company Paid Short-term & Long-term disability
• Paid time off
• Tuition reimbursement & company-paid training programs
• FREE AAA membership & travel / product discounts

40% Event Execution: Collaborate with internal departments to ensure appropriate staff are informed and prepared to support each event. Coordinate with Marketing to ensure all event pre-promotion, on-site needs, and post-event communications are facilitated timely and accurately. Facilitate all aspects of planning with outside vendors, inclusive of location planning, menu planning (if applicable), AV capabilities, contracts, budgets, etc. 

30% Events Strategy and Planning:Manage the development, planning, budgeting, and execution of Club events. Conceptualize new engagement events that align with organization’s KPIs and further engage current and new AAA members. Develop strategy for assessing participation in events that will enhance the Sales and HR recruiting processes and support brand recognition and community partnerships. Maintain an inventory of event support materials in each region.

20% Event Analysis and Optimization: Conduct post-event surveys and construct recaps that evaluate the overall event effectiveness and budget compliance. Communicate key findings to appropriate internal departments that assist in data driven decision making. Assist business lines with return on investment (ROI) and return of objective (ROO) metrics for each event and partnership. Adjust and optimize strategy for future events based on these findings. 

10% Internal Event Communication: Create, manage, and distribute a corporate events calendar. Lead regular event planning and performance meetings with business lines, stakeholders, and leadership. 

• Possess a positive, can-do attitude.
• Accurate, organized, and detail oriented.
• Show initiative by identifying what needs to be done and doing it before being asked to or required by the situation.
• Effective communication skills, ensuring information is passed to key stakeholders in a timely manner.
• Will demonstrate a strong customer and sales focus. 
• Solid leadership and problem-solving skills.
• Ability to follow through on commitments; act with a clear sense of ownership; take personal responsibility for decisions, actions, and deficiencies.
• Must readily act on challenges; and identify and seize new opportunities.
• Determine and create the processes necessary for the role and seek ways to improve when needed.
• Ability to respond effectively and appropriately to feedback.
• Capacity to thrive in a highly visible, high-pressure environment.
• Ability to multi-task and develop strong professional relationships with all levels of the organization.
• Aptitude in developing and managing event budgets.
• Proficiency in Microsoft Office suite.
• Must be able to work evenings, weekends, and holidays as event needs dictate.

The mid-market salary range for this position is $53,150.00 to $59,055.00 annually. Starting salary is dependent on several factors including previous work experience, specific industry experience, and skills required.  Our benefits package includes, but is not limited to, health and dental insurance,  401(k) plan with competitive match, fully paid group life insurance, short and long term disability insurance, travel discounts and a free AAA membership..  To learn more visit: www.aaa.com/careers.