Who We Are:
Westminster is a premier retirement community with dedicated and skilled staff, dynamic leadership, innovative services and first class facilities.
Who You Are:
We are seeking candidates who are hospitality oriented and take great pride in serving others in a caring and professional manner. Seeking a hospitality minded candidate to work as a front-office Receptionist. *Will perform telephone, reception, and general clerical duties.
This position is Part-time, Monday & Tuesday 4pm-9pm.
Responsibilities:
- Opens and closes the reception desk and properly secures all files, keys, and equipment.
- Answer telephones in a timely manner and communicate effectively.
- Book care plan appointments and maintain appointment log for the Care Plan team.
- Maintain an accurate daily census and email to Daily Census distribution group.
- Maintain confidentiality of all information whose disclosure would be contrary to the best interest of the community and professional ethics.
- Maintain the transportation schedules and coordinate Westminster or third-party transportation for appointments for residents when requested.
- Maintain the Out-of-Town resident document.
- Sort and distribute mail to residents accordingly.
- Respond to alarm systems including the Simplex Fire Control Panel, Companion One resident emergency Pendant Alarm System and facilitate effective communication between appropriate personnel.
- Assists residents in entering requests in the TELS work order system when requested and answers general questions.
- Utilize CareMerge online platform to assist residents in registering for events.
Westminster fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all our job descriptions.
Hospitality Promises
· We greet residents, employees, and guests warmly, by name and with a smile.
· We treat everyone with courteous respect.
· We strive to anticipate resident, employee and guest needs and act accordingly.
· We listen and respond enthusiastically in a timely manner.
· We hold ourselves and one another accountable.
· We embrace and value our differences.
· We make residents, employees and guests feel important.
· We ask, “Is there anything else I can do for you?”
· We maintain high levels of professionalism, both in conduct and appearance, at all times.
· We pay attention to details.
Requirements
- Education: High School graduate with some college preferred.
- Experience in Receptionist position, where good communication and customer relations skills are essential.
- Must have the ability to read, write, and speak English effectively, using proper speech and grammar.
- Experience: A minimum of 1 year Reception experience is required.
Benefits:
- Medical, Dental, Vision
- Employer paid Life Insurance
- Short Term Disability, Accident, Critical Illness
- 403b Retirement Savings Plan
- Competitive pay
- Paid Time Off
- If you work holidays, you earn double-time pay!
Westminster is an Equal Opportunity Employer and values diversity in the workplace.
Westminster was named one of the TOP WORKPLACES for the past 10 years in a row, by the Austin American Statesman.
Job Type: Part-time
Pay: $16.00 - $19.50 per hour
Expected hours: 11 per week
Benefits:
- 401(k)
- Employee assistance program
- Paid time off
- Retirement plan
- Tuition reimbursement
Schedule:
- Day shift
- Evening shift
- Every weekend
Experience:
- Receptionist: 2 years (Required)
Work Location: In person