Receptionist

Job Description
Who We Are:
Westminster is a premier retirement community with dedicated and skilled staff, dynamic leadership, innovative services and first class facilities.
Who You Are:
We are seeking candidates who are hospitality oriented and take great pride in serving others in a caring and professional manner. Seeking a hospitality minded candidate to work as a front-office Receptionist. *Will perform telephone, reception, and general clerical duties.
This position is Part-time; Monday & Tuesday 4pm-9pm.
Responsibilities:

• Opens and closes the reception desk and properly secures all files, keys, and equipment.
• Answer telephones in a timely manner and communicate effectively.
• Book care plan appointments and maintain appointment log for the Care Plan team.
• Maintain an accurate daily census and email to Daily Census distribution group.
• Maintain confidentiality of all information whose disclosure would be contrary to the best interest of the community and professional ethics.
• Maintain the transportation schedules and coordinate Westminster or third-party transportation for appointments for residents when requested.
• Maintain the Out-of-Town resident document.
• Sort and distribute mail to residents accordingly.
• Respond to alarm systems including the Simplex Fire Control Panel, Companion One resident emergency Pendant Alarm System and facilitate effective communication between appropriate personnel.
• Assists residents in entering requests in the TELS work order system when requested and answers general questions.
• Utilize CareMerge online platform to assist residents in registering for events.

Westminster fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all our job descriptions.
Hospitality Promises
• We greet residents, employees, and guests warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We strive to anticipate resident, employee and guest needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We embrace and value our differences.
• We make residents, employees and guests feel important.
• We ask, "Is there anything else I can do for you?"
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.
Requirements

• Education: High School graduate with some college preferred.
• Experience in Receptionist position, where good communication and customer relations skills are essential.
• Must have the ability to read, write, and speak English effectively, using proper speech and grammar.
• Experience: A minimum of 1 year Reception experience is required.

Benefits:

• Medical, Dental, Vision
• Employer paid Life Insurance
• Short Term Disability, Accident, Critical Illness
• 403b Retirement Savings Plan
• Competitive pay
• Paid Time Off
• If you work holidays, you earn double-time pay!

Westminster is an Equal Opportunity Employer and values diversity in the workplace.