Address
Form of work
SalaryJob Description
Performs communication-related activities. Performs various routine clerical duties.
Job Responsibility
1 Operates telephone console.
5. Disseminates patient contact information
- Answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number.
- Places various outside calls for authorized Personnel according to policy.
- Pages authorized personnel overhead, announces close of visiting hours, and other notifications, as required.
- Answers general caller-questions, according to policy.
- Calls the floors to exchange information regarding patient room changes, etc.
- Answers the TTY (phone for the deaf) in a prompt manner.
- Logs difficult/questionable calls and alerts appropriate management.
- Maintaining various records, files, and cards for adjustments to charges, admissions and other information.
5. Disseminates patient contact information
- Gives out telephone numbers and room numbers, as required.
- Expedites calls.
- Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
- High School Diploma or equivalent, required.
- 0-1 years of relevant experience, required
- Ability to communicate in English, learn the console and related duties.
Additional Salary Detail
