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Form of workSt. John’s established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.
A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world.
Department: The Peter J. Tobin College of Business
Specific Job Title: Senior Secretary/Communication Assistant
Reports to: Director of Marketing and Communications (Jennifer Goddard), Accountancy Department Chair (Benjamin Silliman), Business Law Department Chair (Jack Clarke)
Campus: Queens
Job Summary:
The Senior Secretary/Communication Assistant’s focus would be evenly divided between two primary responsibilities:
Supporting the Director of Marketing and Communications. This half of the role will focus on the College’s internal and external communications with current students, prospective students and families, alumni, and faculty, including marketing analytics and materials, digital content, and events management. The ideal candidates should be well-versed in social media, have a creative eye for design, and be comfortable working in a fast-paced environment both independently and within a team. This role requires a passion for storytelling, content creation, community engagement, and creative messaging strategies that ladder-up to overall marketing goals.
Supporting the department chairs and faculty of the Accountancy and Business Law departments of the Peter J. Tobin College of Business. This support includes coordination and communications with faculty within these departments with respect to academic affairs; supervision of all departmental student events, with significant external and internal collaboration and coordination; coordination of all communication with outside partners; and administrative management of the Accountancy Department’s separate AACSB accreditation process.
Essential Functions:
Functions supporting the Director of Marketing and Communications would include:
Provide administrative support for the Director of Marketing & Communications, including student worker schedules
Work closely with the Director to plan and execute marketing projects, including but not limited to events, publications, and the College’s website and social media, such as:
Managing College event calendars for faculty, students, and families; assisting with event planning and production
Crafting, scheduling, and publishing social media posts across major platforms (Instagram, Facebook, TikTok, LinkedIn, Twitter/X, YouTube, Vimeo, and emerging channels) and implementing learnings to optimize digital content
Monitoring social media accounts and flagging relevant comments or inquiries while growing an online community and engagement
Regular reporting to track content performance against defined KPIs
Other duties as assigned.
Functions supporting the Accountancy and Business Law departments include:
Managing department meetings
Facilitating all events for the assigned departments, including emailing invitations, tracking attendance, reserving rooms, catering, coordinating with facilities for room set-up and IT to have proper equipment operating
Managing appropriate student records and other needed information and documentation by utilizing Banner and other appropriate software.
Coordinating the tracking and analyzing the progression of students, particularly those who are having academic difficulties in the department Fast Track programs.
Managing and coordinating communications with department faculty with respect to academic matters.
Overseeing all communications with Departmental external advisory boards.
Supervising department graduate assistants.
Competencies
Strong understanding and immersion in the world of social media; up-to-date on trends and emerging platforms, as well as how to leverage them effectively
Creative problem-solver with strong work ethic and attention to detail
Excellent organizational, project, and time management skills
Ability to balance multiple priorities and meet deadlines
Positive attitude and willingness to learn, pivot, and adapt
Comfort with working collaboratively on a team
Proficiency in Microsoft Office, Google Workspace, and social media platforms such as Instagram, LinkedIn, TikTok, and Twitter/X
Live within commuting distance to St. John’s Queens and Manhattan campuses
Knowledge of WebEx and Canvas
Work Environment
This position operates in a professional office environment, with the ability to handle confidential matters. It requires using a desktop computer, photocopier, fax machine, scanner and scantron machine.
Physical Demands
While performing the duties of this job, the employee will primarily be sitting and occasionally may be required to stand at events; move about; sit; climb stairs; and communicate.
Position Type/Expected Hours of Work:
This position is full-time, Monday through Thursday, 8:30 a.m. to 4:30 p.m. and Friday, 8:30 a.m. 3:00 p.m.
Required Education and Experience:
Bachelor's degree (marketing, advertising, business, communications, English preferred) or 4+ years of equivalent experience
1+ year of relevant experience in content development/production and social media community management (agency or client side, including paid internships)
Preferred Education and Experience:
Strong interest and passion for marketing and communications, especially business-related
Prior experience managing social media for a brand, business, agency, or marketing department
Demonstrated understanding of how content performs with ever-changing algorithms
To APPLY please submit the following :
- resume
- cover letter
- recent examples of your work as PDFs, including relevant links to social media and/or marketing materials.
In compliance with NYC’s Pay Transparency Act, the annual salary range for this position is $47,000 - $50,000. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. .
St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workfo...
