Dental Office Administrative Assistant, Preferred Spanish - 215-219 54th Street, Brooklyn

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. Learn more about Family Health Centers at NYU Langone, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Dental Office Administrative Assistant, Preferred Spanish - 215-219 54th Street, Brooklyn.
In this role, the successful candidate Supports front desk activities at Southwest Brooklyn Dental, the primary Orthodontics site at Family Health Centers at
NYU Langone Health. Primary responsibilities include scheduling, registration, confirming appointments, claims and
preauthorization submissions, referral management and patient follow up.

Job Responsibilities:

• Able to enter all charges and diagnosis on encounter forms on a daily basis.
• Greets and interviews patients, family, or other related individuals in a friendly and courteous manner to obtain
pertinent information for the purpose of producing a medical record, registering patients and creating
appointments.
• At each patient visit, verifies patient insurance/address/telephone/contact information for billing and notification
purposes; initiates appropriate procedures to maintain accurate patient and/or department records in the sites
registration system.
• Maintains accurate information regarding all insurance accepted by practice (including Commercial Insurance,
HMOs, etc.); maintains accurate information regarding what services are covered by each plan, any deductibles or
coinsurance required. Corrects and updates patient demographic and insurance information.
• Answers questions and provides information regarding the practices policies and procedures.
• Communicates with patients to schedule appointments in a timely manner to maximize patient satisfaction via
telephone and in person. Screens and refers patient calls for same-day appointments to appropriate clinical staff
• Contacts patients prior to appointments for reminder purposes via telephone and contacts patients who miss
appointments to reschedule.
• Relieves other employees while they are on breaks, vacation, sick leave and/or attending trainings/meetings as
assigned by supervisory staff.
• Reports problems with workflow, procedures, conflicts and/or other concerns encountered in the workday to
supervisory staff.
• Performs a variety of clerical duties involved in maintaining patient medical records to include filing and scanning
loose notes and reports in accordance with established priorities and procedures.
• Checks medical record for signatures, dates, permission forms, and other pertinent information. Checks
procedures and coding of services rendered as appropriate
• Performs cashiering tasks as assigned.
• Provides translation assistance as needed to facilitate the patient and provider interaction.
• Picks up and delivers packages or mail as required outside of hospital and clinic premises.
• Other duties as assigned.
• Generates and sends patients letters, forms, and reports as directed by the supervisor.
• Notifies the dentist of record of all missed appointments at the end of each session.
• Registers and processes patients in all areas accurately and timely as per established procedures.

Minimum Qualifications:
To qualify you must have a HS Diploma + 2 years work experience

Preferred Qualifications:
2 years work experience or Associates degree in lieu of work experience. Experience working in Orthodontic clinic. Bilingual Spanish.

Qualified candidates must be able to effectively communicate with all levels of the organization.
Family Health Centers at NYU Langone's network provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Hospital-Brooklyn is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view Family Health Centers at NYU Langone's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $31,866.64 - $48,043.32 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here