Dental Office Admin

Pinky Promise Pediatric Dentistry, a cutting-edge pediatric dental practice recently established in Naperville, is seeking a dynamic and outgoing individual with a warm and charismatic personality to join our administrative team as our Patient Care Coordinator. The ideal candidate will bring enthusiasm and energy, creating a positive and welcoming atmosphere for our patients and their families. Candidate must have at least 1 year of recent dental administrative/front office experience and intermediate-expert level knowledge of accounts receivables processes.

We are in search of an experienced dental administrative professional who maintains a positive attitude, possesses a natural ability to connect with people, strong organizational skills, attention to detail, and the ability to prioritize tasks effectively in a fast-paced setting. Demonstrating a receptive attitude towards feedback and constructive direction, this individual should embody a strong commitment to delivering exceptional customer service and care at a high standard. This includes going above and beyond to ensure patient satisfaction. At Pinky Promise Pediatric Dentistry, we value individuals who can adapt and grow through feedback, fostering a culture of continuous improvement.

As a Patient Care Coordinator, you will play a pivotal role within our team of dedicated professionals. We prioritize a collaborative work environment that nurtures passion and recognizes excellence. If you are enthusiastic about delivering exceptional care and ensuring a positive experience for our patients and their families, this is the perfect opportunity for you. We look forward to meeting you!

Job Responsibilities:

- Handle all aspects of patient communications

- Efficiently collect payments

- Review treatment estimates

- Verify dental insurance coverage

- Accurately post insurance payments

- Assist with monthly accounts receivables processing and outstanding claim follow-ups

- Make unscheduled treatment and recare calls

- Take photos of patients and families & post content to our social media stories

- Perform other relevant duties assigned by the Office Manager and Doctor

Office Hours:

- Mondays & Thursdays: 7:30 am - 5pm

- Tuesdays, Wednesdays & Fridays : 7:30 am - 3:30 pm

Requirements:

- High level customer service and communication skills, both written and verbal

- Previous Dental Office Admin experience and basic dental insurance knowledge is REQUIRED.

- Unqualified candidates will not be considered.

Salary - Commensurate with experience.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• DENTAL front desk (within last yr): 1 year (Required)
• DENTAL Insurance Claims Administration: 1 year (Required)
• DENTAL Insurance Benefits: 1 year (Required)

Ability to Relocate:

• Naperville, IL: Relocate before starting work (Required)

Work Location: In person