Dental Front Office

We are seeking an experianced Dental Front Office team member! Are you a dynamic, organized, and personable individual with a passion for providing exceptional patient care? We are currently seeking a skilled Dental Front Office to join our thriving dental practice. As a Front Office team member, you will play a crucial role in ensuring our patients receive outstanding service from the moment they walk through our doors until they complete their treatment plans. If you have a strong background in dental administration and a dedication to delivering exceptional patient experiences, we want to hear from you!

Responsibilities:

• Act as a point of contact for patients seeking dental treatment and consultations.
• Welcome and greet patients in a friendly and professional manner, creating a positive first impression.
• Conduct comprehensive consultations with patients, discussing their dental concerns, treatment options, and associated costs.
• Collaborate with the dental team to develop personalized treatment plans based on patients' needs and financial considerations.
• Present treatment plans to patients, ensuring they understand the recommended procedures, associated benefits, and potential risks.
• Address patients' questions, concerns, and objections, providing clear and concise explanations to promote trust and confidence in the treatment plan.
• Coordinate and schedule appointments for patients, maximizing the efficiency of the dental practice while accommodating patients' preferences and availability.
• Manage patients' insurance claims and financial arrangements, verifying coverage, explaining payment options, and facilitating the necessary paperwork.
• Maintain accurate and up-to-date patient records, documenting treatment plans, progress, and other relevant information in compliance with privacy regulations.
• Foster strong relationships with patients, cultivating loyalty and trust to encourage ongoing oral health care.

Requirements:

• High school diploma or equivalent; additional certification or training in dental administration is preferred.
• Proven experience as a Dental Treatment Coordinator or similar role within a dental practice.
• In-depth knowledge of dental terminology, treatment procedures, and insurance practices.
• Proficient in using dental practice management software and scheduling systems.
• Strong communication and interpersonal skills, with the ability to build rapport with patients and address their concerns effectively.
• Exceptional organizational abilities and attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Empathetic and compassionate nature, with a genuine desire to provide excellent patient care.
• Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality.

Benefits:
- Competitive salary
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off

If you are passionate about providing exceptional patient care and have the skills required for this position, we encourage you to apply.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Free parking
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Dental office

Schedule:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• Dental receptionist: 3 years (Required)
• Treatment Coordinator: 2 years (Required)

Work Location: In person