Day + Med Spa Coordinator

Looking for a nourishing work environment, surrounded by talented and interesting people, with room to grow? We're currently seeking a Day and Med Spa Coordinator who has a passion for excellence and finds joy in curating high touch, five star guest experiences while excelling with sales and high volume booking. If you are contagiously positive with an outgoing personality and you thrive in a collaborative team environment, read on.

The BEST Spa in Austin

LIVE LIFE LOVE LIFE

Viva is an Austin based, day and Med Spa spa started in June of 2005 by three women. We're fast growing, hip and locally-owned, with three locations in Central Austin. We attribute much of our success to our incredible employees, and are firm believers in taking care of our talented people who, in turn, pamper our guests with 5-star care.

VOTED BEST SPA

Austin Chronicle; Austin Monthly; and Austin Young Chamber of Commerce

We're extremely proud to have been ranked Best Places to Work by the Austin Business Journal four times. Our low employee turnover rate is a testament to our most important values, including providing a happy and prosperous employee experience by maintaining a safe and nourishing place to work, along with a fun & caring culture, and a growing list of competitive benefits.

Is Seeking Experts Like YOU

• A warm, calm & nurturing demeanor
• 5 Star customer service finesse
• Efficient use of time and superior time management skills
• Laser-focus on high average ticket price, and on rebooking, cross-booking and upgrading
• Sales drive to exceed KPIs, and are motivated by incentives and education
• An acute attention to detail; and ability to think on your feet
• Responsibility. You are a wellness-oriented team player, with a strong work ethic
• Curiosity and knack for building relationships and engaging people
• A natural ability to inspire, educate and grow business
• Professional communication skills, both written and verbal
• Ability to work weekends, evenings and holidays
• At least one year of professional experience in a day/Med Spa. Mgmt experience is a plus:)
• Computer knowledge with working experience using MS Office and/or Google Drive
• Willingness to make a 1 year commitment to your rotating schedules, and within your dept

At the GREATEST PLACE TO WORK

The most awesome co-workers you can imagine!

• Among the highest pay in the industry
• Incentive & bonus potential
• Health, Dental and Vision benefits at 30 hours per week
• 1 Week PTO at 30 hours per week
• 2% Matching 401k at just 20 hours per week
• 3 Weeks Paid Parental Leave after 1 year of Employment
• Deep discounts on services and retail
• CEU Allowance after 6 month of Employment
• Ongoing training; opportunities to grow

BE HERE NOW.

If spreading love by serving people makes your heart skip a beat, and you value Authenticity, Excellence at Every Touchpoint, Doing the Right Thing, and 360 Degrees of Excellence, YOU BELONG HERE.

Send us your resume along with a cover letter outlining why you'd be the ideal fit for this position at Viva Day Spa + Med Spa.

• Bonus points for completing this sentence in your response:

I do my part to help make the world a better place by_____.

We look forward to hearing from you!

We’re proud to provide equal opportunities to all employees and applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, results of genetic testing or other applicable legally protected characteristics.

This position does require a background check due to the personal nature of our business.

COVID-19 considerations

Viva is proud to use hyper-clean sanitation practices, HEPA filters throughout the spas + offices in addition to state mandated sanitation/cleaning protocols. During times of pandemic, Viva carefully considers the various stage levels and the impact it has on our guests and team. As such, we implement extra protective measures to ensure the health and safety of those in our community.

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Every weekend

Education:

• High school or equivalent (Preferred)

Experience:

• High-end Customer Service: 1 year (Required)

Work Location: In person