Medical Spa Patient Coordinator

About us

MINTbody Spa & Wellness is a luxurious Medical Spa in Cypress, TX. We are professional, customer-centric, and our goal is to be the destination for our community to address their wellness and esthetics needs in a relaxing environment by knowledgeable, certified and professional providers.

Mintbody Med Spa & Wellness is seeking a highly organized and customer-focused individual to join our team as a Receptionist/Medical Assistant. As the first point of contact for our clients, this individual plays a crucial role in creating a positive and welcoming atmosphere at our spa. This position involves a range of responsibilities, including front desk management, administrative tasks, and providing support to our medical professionals.

Responsibilities:

• Ensure the spa opens and closes smoothly according to scheduled hours.
• Set up and organize the reception area for the day.
• Answer incoming calls promptly and professionally.
• Provide information, schedule appointments, and address client inquiries.
• Relay messages accurately to appropriate staff members.
• Greet and check-in patients with a friendly and welcoming demeanor.
• Verify patient information and update records as needed.
• Efficiently handle check-out procedures, including processing payments.
• Assist with various administrative tasks to support the smooth operation of the spa.
• Maintain and organize patient records and documentation.
• Coordinate and manage appointment scheduling.
• Collaborate with the Nurse Practitioner to ensure seamless patient care.
• Assist during medical procedures as directed, maintaining a sterile and organized environment.
• Manage inventory levels of spa products.
• Place orders for supplies as needed, ensuring timely restocking.
• Provide exceptional customer service to enhance the overall client experience.
• Address client concerns and inquiries professionally and promptly.
• Manage the social media platforms and contribute to create and post content daily

Qualifications:

• Previous experience in a receptionist or administrative role, preferably in a spa or medical setting.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in basic computer applications and office software.

Additional Information:
This is a full-time position with regular M-F 9AM - 6PM business hours, and occasional flexibility may be required based on spa events or special occasions.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 – 42 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Free parking
• On-the-job training
• Opportunities for advancement
• Paid time off

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Dermatology
• Medical-Surgical

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Required)
• Medical Spa work: 1 year (Required)

Work Location: In person