Spa Coordinator/Receptionist

Company Overview:

Are you ready to break free from the mundane and embark on an adventure that will ignite and propel your career to new heights with a role that will challenge your creativity and engage your passion for skincare? Do you thrive in a high-energy environment committed to empowering individuals to reach their full potential and make a meaningful impact? At Fizz Facial Bar, we're on a mission to revolutionize the skin care industry by providing effective, efficient, and affordable bar-style, express facials in an open, bubbly environment. So, if you're ready to be part of a supportive team that has a desire to make a meaningful impact, while cultivating a friendly, nurturing, and high-energy culture, then buckle up and get ready to embark on a journey filled with opportunity.

Job Overview:

As the Spa Coordinator, you will be the radiant heart of our operation, ensuring that every guest's journey begins with a warm, genuine smile and exceptional service, and ends with a raving advocate. Your passion for skincare and bubbly personality will shine through as you manage appointments, coordinate schedules, and provide a seamless and delightful experience for our esteemed clientele. Get ready to embrace a high-energy environment where your organizational skills, bubbly attitude, and passion for skincare will make every visit unforgettable.

Fizz Facial Bar Offers:

• Competitive compensation package with performance-based bonus incentive that recognizes and rewards your outstanding contributions.(Hourly base + quarterly bonus)
• Employer matching 401(k) (eligibility required)
• Vision and Dental Insurance
• Opportunities for professional growth and career advancement within a rapidly expanding organization
• 30% off Retail discounts
• Free monthly facials
• Free quarterly skin care (2) products
• Monthly top performer awards
• Paid-Time-Off (eligibility required)
• The opportunity to be part of an equal opportunity employer and disruptive skincare company.
• A vibrant, fun, inclusive, and high-energy work environment with a supportive team that values collaboration and celebrates success, both individually and collectively.

What an Ordinary Day Might Look Like (Responsibilities):

• Team Collaboration: Collaborate with a team of spa coordinators, sharing knowledge, best practices, and creative ideas to foster a supportive, high-energy work culture that promotes individual growth and collective triumphs. Collaborate closely with Skin Professionals to ensure coordination of services and exceptional client care.
• Client Welcome: Greet clients with warmth, enthusiasm, and a radiant smile, creating a positive and memorable first impression. Make them feel instantly comfortable and provide a seamless check-in experience.
• Appointment Scheduling: Efficiently schedule and coordinate spa appointments, optimize skin professional’s schedules and ensure a smooth flow of services. Manage booking systems, promptly respond to inquiries, and confirm appointments, maximizing guest satisfaction.
• Radiant Communication: Be the master of clear and concise communication, both in person and over the phone. Provide detailed information about our services, promotions, products, and memberships leaving guests eager to experience Fizz.
• Efficiency Superstar:Keep the spa area well-organized, always ensuring cleanliness and tidiness. Restock supplies and assist skin professionals with tasks to keep the spa running smoothly.
• Sales: Become an expert on our skincare offerings and membership perks. Identify and capitalize on opportunities to sell memberships and re-books, which drive sales.
• Positive Energy Catalyst:Infuse the environment with your vibrant energy and create a positive ambiance for guests and colleagues alike. Foster a culture of warmth, harmony, and relaxation, ensuring every guest feels valued and cared for.
• Community Involvement and Brand Ambassadorship: Embrace our company values and enthusiastically represent Fizz Facial Bar. Share your passion for our mission with clients, peers, and the community, generating excitement and fostering a positive brand image. Organize and participate in engaging events and promotions that raise awareness to, and build a community around, the brand.

Are You who we’re looking for (Qualifications and Requirements):

• Excellent interpersonal and communication skills, with a friendly, approachable, and empathetic demeanor creating a comfortable and enjoyable atmosphere for clients. Ability to build rapport with clients quickly and collaborate effectively with team members
• Strong organizational and time-management abilities to effectively manage bookings and ensure operations run smoothly
• Ability to thrive in a fast-paced, dynamic environment, multitasking and prioritizing effectively and with ease
• Ability to consistently commute to Frisco TX, 75034 for work

If you are ready to be the shining star that lights up our spa, delivering exceptional service and embodying our passion for skincare, then come and join us. Apply now and let your radiant energy make every guest's experience truly unforgettable!

Note: This job description is designed to give you a glimpse into the thrilling world that awaits you at Fizz Facial Bar. Actual responsibilities may evolve and expand as we embark on this journey. Only candidates with a genuine passion for skin care and embody our friendly, high-energy attitude will be considered.

I acknowledge that I am applying for employment with an independently owned and operated Fizz Facial Bar franchisee. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about my application and the hiring process at this franchisee should be made directly to the franchise location.

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend

Work Location: In person