Medical Spa Coordinator

About us

We are customer-centric, collaborative, creative and our goal is to provide with the highest quality service and unmatched experience possible. We pride ourselves on honesty and transparency, ensuring that our clients are fully informed and educated about their treatments and their benefits. We are an expert team dedicated to providing with the best service possible, tailoring each treatment to our client's specific needs and goals. With years of experience and a commitment to ongoing education and training, our team is dedicated to staying up-to-date with the latest techniques and technology in the industry. We strive to create a warm and welcoming environment where both clients and staff feel empowered to thrive..

Responsibilities:

Oversee the seamless operation of the Medical Spa by coordinating front desk reception duties, managing social media presence, providing support during procedures, and ensuring the facility's cleanliness and compliance with safety standards.

Front Desk Receptionist:

• Greet clients in a friendly and professional manner.
• Answer phone calls, schedule appointments, and manage appointment calendar.
• Call patients to confirm appoitnments
• Handle client inquiries and provide information about services offered.
• Manage client check-in and check-out processes including patient payments
• Maintain cleanliness and organization of the front desk area.
• Use EMR system (Aesthetic Records) to manage calendar, check in, check out, patient information.
• Promote spa services and products effectively

Managing Social Media Posts:

• Create engaging content for social media platforms such as Instagram, Facebook, and Twitter.
• Schedule and post content regularly to maintain an active online presence.
• Interact with followers by responding to comments and messages.
• Monitor social media trends and suggest strategies to enhance engagement.

Assisting Provider During Procedures:

• Prepare treatment rooms and equipment for procedures.
• Assist the provider during cosmetic procedures, ensuring patient comfort and safety.
• Handle sterilization and disinfection of equipment and tools.
• Maintain proper documentation of procedures and patient records in EMR system.
• Follow up with patients after procedures

Assisting with the hygiene standard across the Medical Spa:

• Ensure cleanliness and tidiness of all areas within the Medical Spa, including treatment rooms, waiting areas, and restrooms.
• Perform regular cleaning tasks such as dusting, vacuuming, mopping, and sanitizing surfaces.
• Monitor and replenish supplies to maintain adequate inventory levels.

Note: This position requires excellent multitasking abilities, attention to detail, and a passion for providing exceptional customer service.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Ability to Relocate:

• Austin, TX 78757: Relocate before starting work (Required)

Work Location: In person