As a Data Entry Clerk with communications responsibilities, you will play a crucial role in maintaining accurate and up-to-date records related to trucking operations. Your primary focus will be Data Entry tasks, but you will also have communication duties involving truck drivers and brokers. The role requires a keen attention to detail, strong organizational skills, and effective communication abilities.
Essential Job Functions
- Data Entry:
- Accurately enter and update information into databases and spreadsheets.
- Ensure the integrity and completeness of data by reviewing and verifying entries.
- Communicating with Truck Drivers:
- Interact with truck drivers to obtain and confirm shipment details.
- Communicate delivery schedules, pickup instructions, and other relevant information.
- Address inquiries and provide support to resolve an issues or discrepancies.
- Coordinate with Brokers:
- Collaborate with brokers to coordinate logistics and transportation activities.
- Share shipment status, delivery updates, and any relevant information.
- Facilitate smooth communication channels between the organization and external brokers.
- Documentation:
- Maintain accurate documentation related to shipments, deliveries and transactions.
- Ensure all paperwork is completed and filed appropriately.
- Problem Resolution:
- Identify and address data discrepancies or communication issues promptly.
- Collaborate with team members to resolve any challenges in a timely manner.
- Adherence to Policies and Procedures:
- Follow established company policies and procedures related to Data Entry and communication protocols.
- Uphold confidentiality and security standards for sensitive information.
Education and Experience Requirements
- Highschool Diploma.
- Proven experience in Data Entry or related fields.
- Strong computer skills, including Advanced Microsoft Excel skills.
- Excellent communication skills, both written and verbal.
- Ability to interact professionally with truck drivers, brokers, and internal team members.
- Detail-oriented with a focus on accuracy and quality.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person