Customer Service Specialist

We're Rosauers Supermarkets, your local neighborhood grocery store. We're all about fostering a local community of food enthusiasts - individuals who get a kick out of exploring our aisles, discovering new foods to add to their pantry. We stock the freshest ingredients alongside a wide selection of groceries that cater to every taste and preference. But it doesn't stop at our shelves - we're here to curate memorable shopping experiences for each customer. Our secret ingredient? Our incredible team who encourages others to be part of these experiences, immersing themselves in the world of food.

The Opportunity:

At Rosauers Supermarkets, we believe that every transaction is an opportunity to brighten someone's day. As a Checker, you'll be the smiling face that makes every customer feel welcome and valued. Join us and be part of a team that turns routine transactions into positive interactions. As a Checker, you'll be the final touchpoint in our customers' shopping journey, ensuring a seamless and friendly checkout experience. Your excellent interpersonal skills and attention to detail will play a vital role in leaving customers with a lasting positive impression.

What You'll Do:

• Welcome and greet customers when entering or leaving the store
• Answer customer questions, help them locate items, and provide recommendations
• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash or credit
• Issue receipts, refunds, change or tickets
• Redeem stamps and coupons
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Bag or wrap purchases to ensure safe transport
• Handle merchandise returns and exchanges
• Perform other duties as assigned

What We're Looking For:

• Previous experience in a similar role
• Enthusiastic and passionate about your work
• Dedicated to exceeding customer expectations

Benefits & Perks:

• Amazing earning potential, you'll be paid weekly.
• Health Care Plan (Medical, Dental, Vision, Prescription)
• Retirement Plan (Pension, 401k + Company Match)
• Paid Time Off (Vacation, Sick, Holidays)
• Life Insurance (Basic, Voluntary, AD&D)
• Life Flight Insurance
• Pet Insurance Options
• Employee Discounts
• Scholarship Opportunities
• Leadership Training
• Employee Assistance Program

Note: Benefit eligibility may vary based on role, length of service, store location, hours worked, and any applicable collective bargaining agreement.

• Candidates must be 18+ years or older
• Complete a pre-employment background check

How To Apply:

Simply click the 'Apply' button, and after applying online, our hiring team will review your application and reach out to you with next steps!

Since Being Founded, We’ve:

• Grown to 2,000+ employees
• Opened 23+ store locations in the PNW
• Won multiple awards in our community

Other Opportunities:

www.rosauers.com/join-our-team

Rosauers Supermarkets is an equal opportunity employer and is committed to hiring a diverse team.