Customer Service Representative / Sales Suppo

Job Summary:

Answers customer calls and records details correctly in order to dispatch the correct workers and equipment in a timely manner. Assists the management team in obtaining and keeping customers by performing administrative and clerical tasks. Main duties include responding to customer complaints and questions, making sure services are processed correctly and reaching out to new and existing customers to increase sales.

Experience Required:

• High School Diploma or GED
• 2 years’ experience in dispatching; Customer Service; and record keeping, and various administrative duties
• Keyboarding and Computer Experience in Windows based programs

Skilled Required:

• Communicate on a daily basis with public and law enforcement with courtesy, discretion and sound judgment
• Problem solving