Customer Service Representative

This is an opportunity to work for a fast-growing nationwide vending company at our corporate office. We are looking for a reliable Customer Service Representative to handle all incoming inquiries. Duties of the Customer Service Representative include: answering incoming calls, emails, text messages, providing support to our managers and employees, creating repair tickets and light administrative tasks.

The ideal candidate should have excellent oral and written communication skills, be accountable, diligent, and have an astute attention to detail. Experience is preferred but not required, we will train!

Responsibilities:

• Data entry.
• Answer incoming calls, emails and text messages.
• Following Directions both written and verbal.
• Scanning, Printing, Faxing, Filing.
• Assisting with different department tasks/projects.
• Maintain dispatching contact lists.
• Provide general support to visitors.
• Act as the point of contact for internal and external clients.

• Strong organizational skills with the ability to multitask.
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Preferred experience as a Call Center Representative, but not required.

Perks:

• PTO begins to accrue on day one of employment.
• Paid Holidays
• Health, Vision & Dental Insurance
• Life, Accident and Critical Illness Insurance (Benefit Coverage begins the first day of the month following 60 days of employment)
• Set scheduled, 8AM-4PM, no weekends.
• Company provides lunch at least once a month and other goodies.
• Relaxed and positive family like work environment.
• You are treated like a person instead of just another number.
• Growth is encouraged and nurtured.