Customer Service.

Now hiring for Customer Service. Spherion of Connecticut currently has Customer Service opportunities available to support our local, industry leading customer. Our Customer Service will be working a first shift with limited required OT. The Customer Service will support our customers to contribute to the development and maintenance of standards, policies and procedures regarding customer service. Mon thru Fri. If you are looking for a full time, long term Customer Service position, apply or contact us today! ...

Perks & Benefits:
- Limited mandatory OT - Choose additional hours that fit YOUR schedule
- Temp to hire position in 90 days (meeting hiring criteria)
- Up to $25 per hour to start - depending on experience
- Promotional and training opportunities
Responsibilities:
Responsibilities:
Contribute to the development and maintenance of customer service standards, policies, and procedures.
Provide feedback on the effectiveness of departmental policies and procedures.
Support sales staff to achieve customer satisfaction and sales goals.
Ensure compliance with corporate policies, guidelines, and statutory requirements.
Collaborate with other departments to resolve issues and improve customer service.
Generate and distribute daily reports and order acknowledgments.
Update customer records in the organization's database.
Provide backup support to other team members.
Participate in the Continuous Improvement Program to enhance customer service processes.
Respond to customer inquiries and communications promptly.
Attend regular customer service department meetings.
Inform internal staff about advertisements and campaigns impacting customer retention.
Perform other duties as assigned by management.
Working hours: 7:00 AM - 3:30 PM
Skills:
Proven experience in customer service or related field.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Education:
High School
Experience:
4-7 years
Qualifications:
Ability to work effectively in a team environment.
Proficiency in MS Office and CRM software.
Experience with Syteline ERP system is a plus.
High school diploma or equivalent; additional education or certifications preferred.
Spherion CT is the TOP RATED staffing agency in our area!
Visit us, call or text today to learn more - Job matching & Immediate Interviews
Apply with us today www.spherion.com/apply/75674
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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).