Call Center Customer Service Representative

Responsibilities:
- Make outbound calls to potential customers to promote products or services
- Provide information and answer questions about products or services
- Upsell and cross-sell products or services to maximize sales opportunities
- Communicate effectively and professionally with customers to ensure a positive experience
- Follow phone etiquette guidelines to maintain a professional and courteous demeanor
- Provide excellent Customer Service by addressing customer inquiries and resolving issues
- Enter and update customer information accurately in the database

Experience:
- Previous experience in a Call Center or Customer Service role is preferred
- Fluent in English, both written and verbal communication skills
- Bilingual proficiency in another language is a plus
- Experience with upselling or sales techniques is beneficial
- Strong data entry skills with attention to detail

As a Call Center Representative, you will have the opportunity to utilize your excellent communication skills to interact with customers and promote our products or services. You will play a crucial role in providing exceptional Customer Service and maximizing sales opportunities through outbound calling. If you are a motivated individual who enjoys working in a fast-paced environment, we encourage you to apply.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements. The company reserves the right to modify the duties or specifications of the job description at any time.

Job Type: Full-time

Pay: $600.00 - $900.00 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• Call center
• In-person

Work Location: In person