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Form of workWhen it comes to creating educational travel adventures that enrich the lives and fulfill the dreams of more than 100,000 people every year, there's no organization better than Road Scholar. What's our secret? Dedicated and talented staff who believe in our mission.
About the role…
Join our fast-paced Program Resources team and be a part of one of the nation’s most dynamic not-for-profit organizations. The Coordinator, Program Resources is responsible for supporting the multi-faceted Program Resources team, with a main focus on online programs. They will contribute to the development and execution of Adventures Online and the Online Lecture Series. They will assist with coordination and training of program staff for online, and in-person programs.
This is a fully remote, non-exempt hourly position paying $21.00 per hour.
You will…
- Assist in the management of a portfolio of online educational programs and lectures thru administrative tasks
- Act as live program support, this role is considered the primary Zoom Producer and includes on-camera moderating
- Support lecturer selection and vetting, ensuring highest level of education content
- Support in the day to day management of online calendar and scheduling needs, escalating any gaps in the schedule
- Support the Program Resources team in the creation of new initiatives
- Assist with program idea creation while meeting P&L goals and sourcing content/lecturers for Online Lectures, Adventures Online and other projects
- Participate in program quality assessments and assemble feedback for quality improvement
- Participates in new initiatives or projects as assigned. This may include support to Group Leader Resources, Quality Resources and/or other program teams.
You Need…
- To be an organized professional with 1-2 years relevant experience; Bachelor’s degree preferred, but not required
- To be a pro-active, motivated individual who is results-oriented
- Experience in a fast-paced business environment using MS Word, Excel, ZOOM and Outlook Calendar
- Excellent customer service skills with a focus on anticipating and resolving issues proactively
- Analytical skills and high attention to detail is essential
- Excellent verbal/written communications, interpersonal, and problem solving skills
- Ability to work collaboratively in a multi-functional team environment with shifting priorities
- Strong system skills; comfortable in a complex database environment; strong virtual classroom skills and calendar management
- To be available to work when online programs are operating
Why join the Road Scholar Team...
We offer competitive compensation and excellent benefits:
- Medical, Dental and Vision Insurance
- 20 days PTO annually
- Paid shutdown between Christmas and New Years!
- Ability to work remote!
- Paid Holidays (14)
- Retirement Plan with a company match up to 5%
- Identity Protection
- Unlimited On-line Training thru Linkedinlearning.com
Learn more at https://www.roadscholar.org/careers/
- And More!
In order to be considered, please submit a cover letter with your resume telling us why you are interested in the position.
An Equal Opportunity Employer
Road Scholar values and supports individual differences and strives to create an environment that contributes to the success of both the individual and the organization. As an Equal Opportunity Employer, we consider applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, pregnancy, illness, marital or veteran status or disability or any other status protected by applicable law.
To avoid fraudulent job postings and scammers posing as Road Scholar, we request that you only apply to jobs that are posted on the Road Scholar website & when completing an application please make sure the URL is from recruiting.ultipro.com.
