Community Relations Specialist

Description

Introduction

Do you have the career opportunities as a(an) Community Relations Specialist you want with your current employer? We have an exciting opportunity for you to join HCA Florida Ocala Hospital which is part of the nations leading provider of healthcare services, HCA Healthcare.

Benefits

HCA Florida Ocala Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Community Relations Specialist where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

The Community Relations Specialist (CRS) is the first point of contact between Advanced Imaging Centers (AIC) and referring physician's office staff to receive, address and resolve daily issues including: script discrepancies, reports not received, authorization resolutions and all other issues. The CRS must have an in-depth working knowledge of AIC's clerical practices and maintain strong working relationships with AIC's clerical and technical staff. The CRS works closely with the AIC Community Relations Manager by providing a focal point to support the direction of the sales team initiatives. The CRS is required to maintain the knowledge base and ability to perform the duties of the clerical positions for the following reasons: To resolve issues as they arise with little to no assistance and to perform clerical duties when necessary due to staffing shortages. The CRS must maintain a reliable personal vehicle in order to perform tasks in the market place, including: delivery of reports, patient CD's , scripts and respond to issues as they arise The CRS must exemplify the highest standards of professionalism to maintain and support outstanding patient care and teamwork.

*High School or GED required. *BLS or Heart Saver CPR *1- 3 years of clerical. Preferred Education Preferred License/Certification Preferred Experience: *2 year Associate Degree preferred. N/A *3- 5 years of clerical. Special/Additional Competencies or Qualifications: SKILLS: Organizational, Verbal, Interpersonal, Customer relations, Analytical, Grammar/Spelling, Read/Comprehend written instructions, Follow verbal instructions, Computer/Laptop, Clerical. MENTAL AND EMOTIONAL REQUIREMENTS: Manage stress appropriately, Make decisions under pressure, Manage anger / fear / hostility /violence of others appropriately, Handle multiple priorities, Work alone, Work in areas that are confined and/or crowded. OCALA HEALTH VALUES Integrity Be honest and do what you say Compassion Be sympathetic to the needs of others Accountability Take ownership for how actions impact outcomes Respect Value others and embrace diversity Excellence Take personal

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Advanced Imaging Centers has proudly served the community since 1991. Our goal is to provide the highest quality care to our radiology patients. We are a multi-modality outpatient center using state-of-the-art equipment under the direction of board-certified radiologists. Our center is accredited by the American College of Radiology (ACR), in MRI, CT scan, Mammography, Ultrasound, and Breast Ultrasound. ACR accreditation is recognized as the "Gold Standard" in medical imaging. Our staff is always courteous, well-trained, and committed to assisting patients in meeting all of their healthcare needs.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Community Relations Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: Full-time