Address
Form of workAt Prinova, our passion for food knows no bounds! With a rich history spanning over four decades in the food industry, we have established ourselves as a trusted global supplier and manufacturer of functional food ingredients, flavors, and aromas. With CUSTOMER FOCUS as our central core value, we put pride in our work to ensure the end user has a quality product.
Prinova has proudly received national acclaim as one of the Best and Brightest Companies to Work For® in 2023, a testament to our status as an exceptional employer. This prestigious award highlights our commitment to outstanding HR practices and appreciation for our employees. Guided by the renowned FISH® philosophy, we prioritize creating meaningful work interactions, fostering community engagement, and empowering professional growth, ensuring a remarkable and fulfilling experience for our team members.
Don’t miss the opportunity to join our esteemed organization, where exceptional HR practices and employee appreciation thrive. Apply today and unlock the potential for a rewarding and fulfilling career at Prinova!
Collections Specialist
Department: Finance, Corporate
Location: Itasca
Type: Full-Time
Location: Itasca
Type: Full-Time
The Collections Specialist is responsible for performing accounts receivable and collections functions under supervision of the Credit and Collections Supervisor. The Collections Specialist will maintain professional relationships with external and internal contacts, including sales and customer service. Supports team to achieve cash flow and operating expense goals, including DSO, past due percentage, bad debt expense, etc. established by financial leadership team.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Responsible for timely collection of customer accounts receivable to reduce delinquency by building relationships with key accounts.
Work with customers and internal team to determine root causes of disputes and discrepancies for unpaid or short paid invoices in a timely manner.
Post daily customer payments for US and Canadian divisions including: lockbox, ACH, wires, and Credit Card payments.
Serve as the backup for reviewing and releasing orders on credit hold. Work with customers and sales team to get information required to release orders.
Respond to Credit Inquires on current customers as requested.
Assist with related special projects, as required.
All Prinova employees are required to ensure compliance standards with food safety, food defense and food quality. (FDA, ILDPH, FSMA and BRC).
Supervisory Responsibilities:
This job has no supervisory experience.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong written, oral communication and interpersonal skills with a customer service orientation
Strong organizational skills and solution-oriented philosophy
Ability to work independently with strong self-motivation as well as in a team environment.
Strong attention to detail
Ability to prioritize tasks and demonstrate a willingness to accept new challenges.
Required Education and/or Experience:
- 1+ years related experience in Credit, Collections and/or Accounts Receivables or relevant professional experience, and/or equivalent combination of education and experience required.
Required Skills/Abilities:
- Accounting ERP System- JD Edwards a plus
- Database Software
- Microsoft Office Suite
- Knowledge of Billtrust and Avalara programs a plus
Travel:
Less than 5% travel.
Work Conditions & Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to lift up to 10 lbs.
- Working environment is normally in an office setting.
- Ability to view a computer screen and type for extended hours.
- Ability to adjust work schedule as business needs require.
Quality/Safety Responsibilities:
All Prinova employees are required to ensure compliance standards with food safety, food defense and food quality. (FDA, ILDPH, FSMA and BRC).
It is the responsibility of each employee to comply with occupational safety and health standards issued under OSHA and to follow all rules, regulations, and procedures established by the Company to ensure that their actions do not impact the health and safety of themselves or others.
The above description is not intended to be a comprehensive list of the duties and responsibilities for this position.Prinova reserves the right to change or assign other duties and responsibilities without notice.
