Clinical Care Coordinator

Employee Benefits Include:

• Medical, Dental and Vision Coverage
• 401K
• Paid Time Off

We offer salary up to $170,000 annually!

Job Summary:
The Clinical Care Coordinator assists the Clinical Manager with the supervision of clinical staff to oversee productivity, compliance, and job satisfaction whilst adhering to Palmeira’s core values of preventing traumatic events for our patient population and keeping them safe and healthy in their homes. The Clinical Care Coordinator is always available to his/her staff and participates in all activities relevant to professional services rendered, including the development of qualifications and assignment of personnel.

Responsibilities:
• Adhere to, uphold, and champion our Core Values.
• Ability to supervise, guide and develop nursing skills and performances.
• Coordinates with management on development of KPI’s to be updated on a regular basis
• Coordinates with Quality Assurance and Management to develop a QAPI program
• Coordinates with clinical teams to achieve goals as set forth by the QAPI program and KPI’s of the agency
• Identifies and educates clinical staff on updates, changes, or edits to state, federal and company policy and procedures
• Ensures and educate awareness and understanding of HHCAHPS and own role in driving HHCAHPS scores
• Identify and implement training with clinical staff to improve patient satisfaction and HHCAHPS
• Coordinates with corporate and local management on proper utilization and frequency standards as dictated by coding regulations
• Responsible for the orientation of new patient care personnel.
• Administer case management & follow-up skilled nursing visits in the patient’s home. Performs the services of a registered nurse as necessary.
• Identify and educate on OASIS-E challenges, particularly around VBP/Star OASIS items.
• Investigates and reports any problem relating to patient care and/or employee well-being.
• Attends and assists with pertinent continuing education programs other than routine in-services and share information with clinicians.
• Ensures that all necessary supplies and equipment are available.
• Ensures that documentation is completed in accordance with Agency policy.
• Assists with staffing visit assignments and on-call.
• Assists and performs supervisory visits to help understand patient satisfaction and trainings needed for clinical staff.
• Serves as a role model for all colleagues by setting an example of high standards in dress, conduct, cooperation, and job performance.
• Assists in the coordination of interdisciplinary team services.
• Perform duties consistent with the Nursing Practice Act including the Standards of Competent Performance.
• Can act as a backup administrator if necessary.
• Other duties as assigned by the Clinical Manager and Administrator

Skills, Knowledge, and Abilities
• Must have knowledge of Oasis E
• Ability to exercise initiative and independent judgment.
• Ability to work with individuals to enlist cooperation of many people to perform/achieve a common goal.
• Must be solution-oriented, resilient, and persistent on all levels relating to business, social situations, and clinical challenges.
• Must possess the ability to work tactfully with personnel, guests, family members, visitors, government agencies/personnel, and the public.
• Must demonstrate excellent interpersonal skills and ability to handle difficult situations with tact and finesse.

Qualifications:
• Hold a current Registered Nurse (RN) license in the State of California.

• One year of home health care experience required.
•Possess and maintain a current CPR certification
• Basic computer skills
• Experience in wound care, vacs care, ostomy care, and IV administration are preferred.
• Demonstrates ability to work independently with minimal supervision.

Job Requirements:
• Must have a valid driver’s license, and auto insurance.
• Must have background check
• Required to present a negative TB test and other tests as required by agency policy
• Must be able to do field work

• Must have an excellent written and verbal skills

• Must be 24/7 available to answer questions from staff

• This position is 60%-70% based in the office but will also do field work.