Clinical Care Coordinator

Purpose:

The Clinical Care Coordinator is responsible for the daily planning, organization, delegation, and completion of patient care.

Responsibilities/Essential Functions (other duties as assigned):

· Prioritizes, organizes, and individualizes multidisciplinary plan of care for treatment in a timely manner.

· Acts as a liaison with the verification and authorization departments.

· Ensures patient education is conducted and documented with patients and families.

· Seeks consultation from appropriate resources/ departments as required to expedite treatment. Provides patient with any needed resources.

· Acts as a liason and communicates and coordinates with patient caregiver, healthcare professionals both internal and external, and alternative patient settings as necessary.

· Obtains medication insurance authorization from appropriate sources, in a timely manner.

· Sends all prescriptions (premeds and injectable meds) to cCare pharmacy or coordinates with patients preferred pharmacy.

· Schedules all cycles of infusions and related injections in the EMR.

· Coordinates infusions with M.D./N.P. visits.

· Effectively uses all resources necessary to provide the best possible care of patients and families.

· Successfully completes other duties and projects as assigned.

Experience, Qualifications/Education:

· High School Diploma or equivalent required

· Approximately five years clerical experience and knowledge of all aspects of clerical duties in the healthcare setting; experience with orientation and training Current CPR certification required

· Knowledge of computer/telephony support, preferably in a health care environment

· Strong customer service background, preferably in health care environment

· Excellent verbal communication skills

· Competence with computer processing functions and other standard office equipment

· Ability to manage and prioritize multiple tasks

· Ability to calmly and professionally resolve customer issues with diplomacy and tact

· Ability to work independently with minimal supervision

· Strong organizational skills

Working Conditions:

· This position functions primarily indoors in a medical / business environment. Employee may be subject to blood borne pathogens, radiation, bio waste and other medically-related factors, with exposure to moderate noise levels.

· Visual acuity to read and compute screen and paper documents; close and distance vision, peripheral vision depth perception, ability to adjust focus; hearing acuity to converse with staff and customers;ability to walk, stoop, bend, kneel, and lift and move 25 pounds on a regular basis; ability to sit for hours at a time. Employee will be exposed to moderate noise levels, interruptions, and occasionally asked to work evening and weekends as needed.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Clinic
• In-person

Experience:

• Medical scheduling: 2 years (Required)

Ability to Relocate:

• La Jolla, CA: Relocate before starting work (Required)

Work Location: In person