Claims Administrative Assistant

Stellar Public Adjusting Services

Claims Administrative Assistant

Position Summary

1. Tracking Claims
2. Filing documents
3. Checking our Claims Management System ? physical files vs Claims Management System match
4. Incoming mail ? upload in Claims Management System
5. Remote workers ? checking mail and upload docs to the Claims Management System
6. Copying documents and putting in file
7. Tracking claims ? Hurricane Irma claims
8. Review documents left on the desk by departing team members and assign the documents
9. Filing
10. Generating weekly reports ? claims count
11. Cleaning files for closing
12. Unassign claims that have settled or closed
13. Track rep assignments for the Director, and Team Leaders
14. Log of requests for information, especially POLs
15. Tracking of claims requiring POLs with no assigned estimator
16. Monitor calls for team members out of the office
17. Other Administrative and Clerical activities requested by the department