Case Manager - Bilingual - Sequoia Crossings

The ARCHES Project is currently looking for a Bilingual Case Manager to join their team! If you have a passion for helping people in your community achieve a positive future, then ARCHES would like to connect with you! This position is located at, Sequoia Crossings, a Permanent Supportive Housing program that provides affordable and stable housing to people who experienced chronic homelessness. The person in this position will meet with residents one-on-one to perform needs assessments, develop support plans, and identify resources that will help support each resident based on assessments. The Sequoia CrossingsCase Manager will coordinate and maintain a healthy relationship with other community providers in order to ensure each resident gains access to the services that they need.

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required of this position.

EDUCATION and/or EXPERIENCE

• High School Diploma or GED and 2 years of social service experience. Equivalent combination of education and experience may be accepted.

• Knowledge of/or experience with: the principles of coordinated assessment, working with unsheltered or vulnerable populations, as well as best practices in homeless service delivery is preferred.

• Preference given to Community Health Workers and/or Traditional Health Workers.

CERTIFICATES, LICENSES & REGISTRATIONS

• Candidate must pass a comprehensive MWVCAA background screening prior to employment.

• Driver qualification status required for this position. Must have a valid driver's license, insured vehicle available for use on the job, and satisfactory drive record for the previous three years.

KNOWLEDGE, SKILLS and ABILITES

• Basic proficiencies in computers, and MS Office products, database software and web tools.

• Must possess excellent planning, organization and time management skills.

• Effective communication skills in both oral and written form.

• Bilingual English and Spanish capabilities are required for this position.

  • To qualify as bilingual, staff must possess demonstrated abilities to speak, write, and read fluently in Spanish and English and pass a pre-employment bilingual skills test. The posted hourly rate is inclusive of a 2% bilingual differential.

ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Meets with residents to perform assessments that determine resident needs, strengths and resources.

• Develops individualized goals and action plans for residents based on each assessment.

• Develops collaborative crisis response plans for residents.

• Works with program staff to identify resources that will support each resident's individual needs, goals, and desired outcomes.

• Completes documentation in order to track the interactions with residents and accurately enters the information into a data system.

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

PHYSICAL DEMANDS/MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Frequently lift up to 25 pounds. Occasionally lift up to 50 pounds.

• Manual dexterity for handling office equipment.

• Occasionally operates a motor vehicle as needed to perform duties at sites or client locations.

• Ability to remain calm and engage in de-escalation techniques using trauma-informed care during heightened interactions.

• Ability to exercise judgement and quick decision making skills in response to guest or client incidents.

• Regulates emotions and handles pressures of frequent demands for attention, time and work tasks.

WORK ENVIRONMENT

• Occasional urgent situations requiring law enforcement involvement and/or paramedic professionals.

• Varying shift demands (day/eve/night) may require fluctuations in work schedule.

• Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.

• Occasional exposure to trash, bodily fluids and malodorous air.

• Indoor work environment with frequent interruptions and demands, occasional outdoor work environment.

• Driving in all weather conditions

MWVCAA is committed to promoting and achieving diversity, equity and inclusion with employees and with those we serve. The agency strives to be an employer of choice with a vision for all people to be respected for their infinite worth, and supported to envision and reach a positive future.

MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.

**This is a partial list of essential duties and responsibilities. To review the full job description, download below.

If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at HR@mwvcaa.org or call 503-585-6232 to ask for a HR Team Member.