Call Center Representative

NOW HIRING MARCH 11, 2024 CLASS
CARCHEX is a fast-paced, growing company that has been proudly serving customers for over 20 years. We are looking to add talented individuals to our team. We are seeking individuals who approach each day with a positive attitude and who thrive in a fast-paced atmosphere!

• Location: Hunt Valley, Maryland
• Voted among the top50 Best Companies to Sell Fornationally by Selling Power nineyears straight.
• Ten-time winner ofBest Place to Workby The Baltimore Sun.
• Protecting automotive consumers for over 20 years and providing exceptional customer service has translated into anA+ Rating with the Better Business Bureau.
• We offer a competitive base and incentive compensation and a comprehensive benefits package

CARCHEXCall Transfer Agentsare on the front lines of the CARCHEX customer experience. These energetic team members are the Company’s first point of contact with prospective customers. and are responsible for setting up successful conversations with Sales Representatives.
Reporting to a dedicated Team Leader, this position is responsible for:

• Projecting a positive, enthusiastic demeanor to potential customers
• Engaging customers who have requested a call regarding our offering
• Confirming information provided by customers.
• Answering preliminary questions about our offering
• Ensuring customers are successfully transitioned to a sales representative.

Compensation for Call Transfer Agent:

• $15/hour pay plus bonus! (Average with weekly bonus included ~$18 per hour)
• Paid Training and Vacation
• Excellent benefits; Health, Vision, Dental
• Company 401 (k) at 4% match

Getting Started
If you have a strong desire to build a career with an established industry leader and succeed at a position with competitive compensation and excellent benefits, then CARCHEX could be the right career choice for you!
Apply Now!
Job Types: Full-time
Salary: $15.00 per hour (plus weekly bonuses)
Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Schedule:

• 8-hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends and overtime available

Supplemental pay types:

• Bonus pay

Work Location: In person
Apply Now!
Skills and Requirements:

• Strong customer service skills
• A passion for excellence
• Motivated, energetic, and driven
• A pleasant, patient and friendly attitude
• Ability and desire to strive in a team environment
• Ability to present oneself well over the phone
• Coachable
• Basic computer skills

Job Type: Full-time

Pay: $19.00 - $22.00 per hour