Cafe Manager

Position Title: Cafe Manager
Reports To: General Manager
Salary: $70,000
Other Forms of Compensation:
Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!
Job Summary
The Cafe Manager for Bon Appétit Management Company is responsible for the overall success of the Café. This means adhering to the Client's culture and guidelines, the Health Department's regulations, and Bon Appetít's standards and expectations of food quality, freshness and presentation. This position oversees the daily administrative, operational, including financial management and analysis, sanitation and safety. This position also motivates trains, develops and directs all employees to accomplish the objectives of the operation to the satisfaction of the customers, and maintains a working relationship with the Client.
Overall Management:

• Meets all timelines for payroll, service, accounts receivables, human
• Teaches and adheres to Bon Appetít's philosophy, culture and commitment to quality food and exemplary service.
• Takes ownership of the Café and Breakrooms.
• Ensures all products and purchases meet Bon Appétit sustainability guidelines
• Trains and supervises the daily conduct of the staff.
• Supervises the adherence to proper uniform standards following the employee handbook and established account guidelines.
• Helps conducts staff reviews, coaching sessions, and disciplinary actions.
• Ensures that all Hiring and Training standards are met and documented for direct hires, including but not limited to New Hire Packet, Employee/Manager Hand Book Sign off Sheet, Fact Training Completion, and Safety Training.
• Food and Coffee Programs
• Oversees that high quality food and coffee items are creatively well prepared and presented in a cost effective manner.
• Follows Bon Appétit food and purchasing standards.
• Meets and exceeds the expectations of the customer and client perceived value.
• Works with management team to ensure that all display, café coffee service and culinary set up meet specific account standards.
• Makes sure all kitchen waste is disposed of properly in the most sustainable manner as supported by the client
• Customer Service and Client Relations
• Represents the company in a courteous, efficient, and friendly manner in all customer, client and employee interactions
• Responds to all comments and complaints within 24 hours and follows up with a written response to the Director of Operations or General Manager
• Interacts with customers and resolves customer complaints in a friendly and service oriented manner
• Communicates with the Client honestly, accurately and in a timely manner.
• Retail Management
• Ensures that overall café meets the standards as presented in Great Expectations, as well as oversees the daily appearance and upkeep of the Café Coffee Bar
• Adheres to Bon Appetít's standards of fresh and creative décor, as specified in Great Expectations
• Ensures that overall café meets the standards as presented in Great Expectations, as well as oversees the daily appearance of the entire Café
• Edits the daily signage for proper spelling and descriptions.
• Assists Catering Management team with needs as it relates to catering support and management presence. Note: Job duties are subject to change as needed.

QUALIFICATIONS:

• Education: College Degree or Culinary Degree or similar work experience
• Experience: Has a minimum of 2 years Management experience or applicable experience in a similar volume, quality, food service establishment, and or coffee shop. Posses' general hospitality knowledge and interest in sustainability and sustainable food practices. Has the ability to operate Web based ordering systems, process customer requests, changes to orders, menu updates and client profiles. Proficient with word processing and spread sheet applications

Short Description
SECONDARY DUTIES:
Special Events
Is on site for all special events and ensures that they meet all client expectations as directed.
Assists in making sure all events meet Bon Appétit Great Expectations standards.
Note: Job duties are subject to change as needed.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education: High School Diploma or equivalent vocational training certificate (Hospitality and/or Culinary degree preferred)
• Experience: A minimum of 5 years in a leadership role with a high-end hotel or restaurant with multiple outlets and banquet facilities.
• General Hospitality knowledge and interest in sustainability and sustainable food practices
• Ability to operate Web based ordering system, process customer requests, changes to orders, menu updates and client profiles.

Apply to Bon Appetit today!
Bon Appetit is a member of Compass Group USA.
Click here to Learn More about the Compass Story
Associates at Bon Appetit are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Bon Appetit maintains a drug-free workplace.
Req ID: 1278843
Bon Appetit
Gina Barbish