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SalaryAbout Us:
Welcome to Alamo Cafe, a cherished landmark in San Antonio where tradition meets hospitality in every meal served! For over 40 years, our family-owned and operated restaurant has stood as a testament to integrity, nostalgia, and togetherness. We take pride in our commitment to our core values, and now, as we look ahead to the future, we're in search of a dedicated Front of House Manager to join our close-knit team.
In our journey forward, we recognize the importance of maintaining the essence of what makes us special while embracing growth and evolution. We're not just looking for someone to manage our front-of-house operations; we're seeking a partner who shares our values and our vision for the future.
If you're a hospitality professional with a heart for service and a desire to be part of something truly special, we invite you to consider joining us. Let's work together to create memorable dining experiences and continue the legacy of excellence that defines us at Alamo Cafe. Come be a part of our story.
Responsibilities:
Oversee and coordinate the daily operations of the Front of House, including but not limited to the bartenders, servers, hosts, to-go team, and bussers.
Lead and motivate a team of Front of House staff, providing guidance, training, and support to ensure exceptional customer service and adherence to company standards.
Collaborate with the kitchen and back of House management to ensure seamless communication and coordination between front and back of House operations.
Manage inventory levels for Front of House supplies, including but not limited to, smallwares, cafe supplies, and paper products, to ensure smooth service and minimize waste.
Develop and implement policies and procedures to optimize efficiency, streamline operations, and enhance the overall guest experience.
Monitor and maintain cleanliness and organization in all Front of House areas, including dining areas, bars, and restrooms, in compliance with health and safety regulations.
Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues and ensure guest satisfaction.
Assist with scheduling, payroll, and performance evaluations for Front of House staff.
Collaborate with other Front of House Managers to share best practices, address challenges, and foster a positive team environment.
Requirements:
Previous experience in a supervisory or management role within the restaurant industry, with a strong understanding of Front of House operations. Preferably at least 5 years.
Excellent leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
Exceptional customer service skills, with a focus on creating memorable experiences for guests.
Strong organizational and multitasking abilities, with the capacity to prioritize tasks and delegate effectively in a fast-paced environment.
Knowledge of health and safety regulations and best practices for food service establishments.
Flexibility to work evenings, weekends, and holidays as required.
A passion for hospitality and a commitment to upholding the company's core values.
Benefits:
Medical, Dental, and Vision
401K
2 Weeks PTO | After 3 years of employments, 3 weeks PTO
Manager and Family Meals
Mileage Reimbursements
Free Parking
Personal and Professional Coaching
Management Development Courses
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
Supplemental pay types:
- Bonus opportunities
Experience:
- Management: 3 years (Preferred)
Ability to Commute:
- San Antonio, TX 78232 (Required)
Ability to Relocate:
- San Antonio, TX 78232: Relocate before starting work (Required)
Work Location: In person
