Associate Administrative Assistant

FirstEnergy
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.
FirstEnergy Corp. (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy Corp. includes one of the nation's largest investor-owned electric systems with more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions.
About the Opportunity
This position is responsible for the duties within the Akron mailroom. Daily routine includes sorting/delivering mail and packages, applying postage to mail, sending out UPS packages, sorting and staging outgoing courier mail and packages, keeping postage accounting records, maintaining mail receptacles for the Akron GO facility, and other duties as assigned.
Responsibilities:

• Demonstrating a solid commitment to all aspect of safety
• Receive, sort, and distribute incoming U.S. Mail, UPS, FedEx, Office Depot, etc.
• Receive and deliver incoming courier mail and packages.
• Perform multiple daily mail pickups throughout the building.
• Apply postage to outgoing U.S. Mail
• Process outgoing UPS shipments
• Maintain postage accounting spreadsheets.
• Utilize FE Directory/Empower to accurately direct mail to appropriate mail stops.
• Fill internal and external customer requests for various company literature.
• Reference various online databases and websites (USPS, UPS, FedEx, Office Depot, other vendors)
• Maintain mail equipment (meter, strap machine, stringer, etc.) and work areas in a clean, safe, and orderly condition.
• Provide excellent customer service to internal and external customers.
• Other duties as assigned.

Qualifications:

• High school diploma or GED
• Minimum 2 years work experience required with mail processing experience is preferred.
• Valid Ohio driver's license and acceptable driving record is required.
• Must pass the Company's EEI Support and Administrative Selection System (SASS) test.
• Ability to work within a team, respect differences.
• High attention to detail while meeting deadlines.
• Must be able to physically perform task involving bending, stooping, lifting up to 75 lbs., carrying up to 50 lbs., and walking and standing for extended periods of time.
• Ability to work safely at all times.
• Proficient in Microsoft applications (Word, Excel, Outlook, etc.); SAP knowledge is a plus.
• Meet company standards regarding personal conduct and appearance, attendance, work performance, safety practices, and supervision.

EEI Testing
We administer selection tests for a variety of positions. The required tests have been developed by the Edison Electric Institute (EEI), a trade association of investor-owned electric utility companies. We strongly encourage potential employees to review all information, including the sample test brochures, and to use the available practice tests before taking the actual tests. Click this link to access the practice tests. You will be prompted for a name and password. Use firstenergy for both.
https://secure.eei.org/eeitests/onlineproducts/Login.aspx
Practice tests provide sample questions and detailed discussions of the correct answers. It's important to take the practice test as you would the actual one, with similar intensity and concentration. You must have Adobe Acrobat Reader on your computer.
Note: EEI website does not allow access to actual tests. Testing is held at various locations throughout our service territory based on where the job is located.